Customer Service Representative

$18.5 - $25 per hour

Champion Home Services

Customer Service Representative

Champion Home Services is based in San Antonio, providing top-quality HVAC, plumbing, and electrical services. With over 40 years of combined experience, we proudly serve San Antonio and the surrounding areas with dependable, energy-efficient solutions for homes and businesses. Join a team of hardworking, humble professionals who are passionate about improving the lives of our communityone home at a time.

Champion Home Services in Bulverde, Texas has an exciting opportunity for a Customer Service Representative. This is a full time position paying $18.50-$25.00 per hour with various schedule options!

What you will do:

Handle inbound customer service calls including, but not limited to:

Booking appointments
Understanding general priority booking knowledge
Providing tech ETA
Deescalating customer concerns
Understanding field availability for effective booking

Handle text and chat engagements with the customers
Call on customer list to offer promotions
Creating and updating customer profiles

What you bring:

Previous customer service or call center experience
Strong attention to details
Conscientious team player
Honesty, integrity, and a good attitude
Clear background check and drug screen
Industry and ServiceTitan experience preferred

Location: Bulverde, Texas

Apply

Vacancy posted 1 day ago

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