SAP Test Manager

ROLE RESPONSIBILITIES

• Quality Assurance Leadership: o Proactively ensure that the delivered product is of excellent quality by implementing rigorous testing practices. o Establish quality standards and best practices to minimize the likelihood of defects being identified by end users. • Team Leadership: o Lead and mentor a geographically distributed QA team (onshore and offshore) that emphasized accountability, collaboration, and continuous improvement. • Test Automation Strategy: o Design and execute an automation roadmap that scales test coverage without increasing headcount. o Oversee creation, maintenance, and reliability of automated test scripts and frameworks aligned to project goals. • Test Case Development and Execution: o Design, develop, and maintain detailed, comprehensive, and well-structured test plans and test cases. o Review test cases created by team members to ensure alignment with business goals and functionality requirements. o Execute test cases and analyze results to identify issues and ensure high-quality deliverables. • Thorough Documentation and UAT Support: o Document test case results thoroughly, including detailed descriptions of testing scenarios, steps, and outcomes. o Present test case results to user acceptance testers (UAT) to build confidence in the quality assurance process and testing efforts. o Reduce the amount of additional testing required during UAT by providing clear evidence of comprehensive testing coverage. • Defect Management: o Proactively identify, document, and track software defects, ensuring timely resolution by collaborating with development teams. o Perform root cause analysis of defects and recommend improvements to avoid recurrence. • Process Improvement: o Continuously evaluate and improve QA processes, tools, and methodologies to enhance efficiency and effectiveness. o Stay current with industry trends and emerging technologies in software testing and quality assurance. • Metrics and Reporting: o Define and track key QA metrics, such as defect density, test coverage, and automation progress. o Provide regular reports to stakeholders on testing progress, quality metrics, and defect status. o Team and individual metrics are to be reported on a monthly basis.

TECHNICAL QUALIFICATIONS

• 10+ years of SAP QA Manager or Lead experience in FSCD, FS-RI, SAP BP, Workflow, and FiGL modules.
• Proficiency with SAP TOSCA Automation Tool and SAP Solution Manager (SolMan).
• Ability to create new test cases, analyze failures, and independently maintain/fix test scripts.
• Strong collaboration skills to work across various SAP teams and comprehend automation requirements.
• Minimum 2+ years of Business Analysis (BA)and/or Quality Analyst (QA) experience in the Property & Casualty (P&C) insurance sector.
• Experience in BA and/or QA application maintenance, enhancement, and Production Support in IT systems.
• Knowledge of SAP BAPI/RFC and integration experience with upstream applications, particularly Guidewire or similar Policy/Claim Administration Systems.
• Proficient in developing and reviewing test plans, scenarios, cases, scripts, and in bug/defect analysis.
• Experience with SAP Charm for release management and coordination with SAP BASIS teams for production deployments. Yochana