Technical Program Manager

Role: Technical Program Manager


Work location: Philadelphia, PA


Type of hire: Contract

Job Description:


"• BS/ MS degree or equivalent practical experience
• 6-8 years' experience in technical program management, or a combination of TPM and engineering experience
• Additionally, professional certifications such as Project Management Professional (PMP) or Certified ScrumMaster (CSM) may be preferred
• Strong technical background with the ability to understand and guide complex technical initiatives.
• Experience in Agile/Scrum methodology ideally in a fast-paced DevOps environment
• Mastery in Tools like Jira, Confluence and Smartsheet
• Experience managing cross-functional, geographically distributed teams and working in global, fast-paced environments.
• Excellent communication and interpersonal skills, with the ability to influence and


collaborate effectively with senior leadership, engineers, and other stakeholders.
• Agility balancing competing priorities while driving projects to successful completion.
• Experience in Embedded domain (preferably with Video/ Broadband domain)
• Previous experience in a quality engineering or release management role. "


Key Responsibilities:

• Understands the scope of technical programs as defined by the product and business
• requirements and the budget process. Participates in the key planning of milestones.
• Identifies, confirms, and obtains participation from required cross-functional teams.
• Works with the other team members and initiatives effectively.
• Builds program plans and program records. Works with the core team to identify and schedule all the work required to fulfill program scope, including identification and management of critical path tasks. Identifies and manages program critical paths.
• Facilitates the development of key goals, objectives and success criteria for the program using specific knowledge about one or more technical areas to research, plan, communicate and achieve objectives through the program/project team.
• Supports the budget and resource forecasting exercises.
• Analyzes areas of risk to avoid risky activities by identifying and managing critical paths and risk areas. Establishes contingency plans and identifies trigger events and assumes responsibility for initiation corrective actions. Escalates early to appropriate levels.
• Works with leadership and core team members to help identify and assist in making program trade-offs to balance scope, time and costs while developing resolutions to complex problems that require the frequent use of creativity. Ensures proper documentation.
• Tracks and manages the program schedule and upstream and downstream dependencies. Analyzes the actual performance against the plan and makes adjustments consistent with plan objectives. Develops resolutions to complex problems that require the frequent use of creativity. Oversees the team as they plan, track and execute project plans from start to completion.
• Communicates updates on major milestones and keeps all stakeholders informed of progress and issues. Identifies and manages proposed changes to technical program parameters and works with management to ensure appropriate processes and communications are followed.
• Monitors and ensures quality of program deliverables. Works with core team and key field resources to develop and monitor deployment schedule, strategies and tools to support the implementation of programs in the field through trials and controlled customer deployments.
• Work with stakeholders to drive epics, user stories, and defects via agile sprint process
• Able to work across and enable alignment with distributed teams in the USA,Europe, and India.
• Adept at delivering concise, detailed reporting on all aspects of the team's BAU and strategic activities, identifying areas of improvement and gaps in process.
• Thrives in ambiguity and can reconcile differences in data reporting from different stakeholders. Proactively address issues as they come up. "

What are the Mandatory skills and skill proficiencies required for this position?

• Technical Program Management, PMP or CSM, Broadband/Video domain experience