Billing Specialist

IT/Non IT Recruiter @ TPI Global Solutions | MBA Candidate Locations: Atlanta, GA Duration: 12+ Months Contract role with good chances of extension. Key Responsibilities The Billing Specialist I contributes to company objectives by providing frontline, billing-related service and call support to internal and external clients as well as partners and vendors. The Billing Support team is the first line of contact for customers with billing related questions and interacts with all other Accounting Operations teams, including Contracts Processing, Accounts Receivable, Billing Ops, and Collections as well as the F&I, DMS, and other Business leaders and Sales teams. Answer inbound inquiries, via phone (Genesys) and email (Salesforce), from external and internal clients related to Billing Reviewing, understanding, and conversing with clients regarding their contract terms, invoicing, and accounts receivable balances Presenting information to clients clearly and concisely as well as documenting this information appropriately in Salesforce and SAP Collaborate within the Finance Team (Contracts, Accounts Receivable, Billing Ops, and Collections) as well as other internal teams (e.g. Sales, Retention, Business Leadership) as needed to resolve all client inquiries Seniority level Associate Employment type Contract Job function Accounting/Auditing Industries Automation Machinery Manufacturing #J-18808-Ljbffr