Retail Sales Associate

Retail Sales Associate - 32995We are currently looking for a Part Time 38 Retail Sales Associate to join our Border Casino Operations Shift Team 3 team located at the Thirty 5 Boutique working.Summary: Greet and assists patrons in the purchasing of items available for sale, accepting cash and change. Responsible for providing the highest level of customer service.Responsibilities:Provides first class customer service to both internal and external customers and responds to inquiries, compliments, and/or complaints with professionalism, courtesy, and efficiencyCompletes all training and development requirements and participates in continuing education opportunitiesWorks in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all typesMaintains a clean, organized work area and ensures a safe environmentMaintains and promotes professionalismPunctual and consistent in meeting start time, work schedule, attendance and other assigned work time metricsAdheres to Chickasaw Nation dress code standardsMaintains knowledge of and follows all rules, regulations, policies and guidelines for assigned areaExplains various aspects of programs, promotions, benefits, rewards and or requirements to internal and external customers, citizens, etc.Picks up and signs for cash bank to be used on assigned shiftMaintains purchase log of sales conducted on assigned shift to be given to Gift Shop Manager for inventory purposesAudits and reconciles credit card receipts, cash received, and balance cash drawer on assigned shift, and complete cash report for all cash denomination and credit card receiptsPromotes products to increase guest satisfaction and store salesHandles routine customer complaints and incidents, exhibiting the appropriate discretion to identify situations that require the attention of supervisory personnelAssists and guides customers with purchase selectionOperates point-of-sale terminal to tally customer purchases and ensure accurate payment is receivedProvides accurate change for cash purchasesProcesses discounts, refunds, exchanges, coupons accuratelyBalances register/terminal and completes reports for receipts, cash balanceMay perform minor trouble shooting of POSMaintains accurate cash count and assume responsibility for any shortages at end of shiftMay be responsible to confirm POS pricing updatesPerforms all other duties as assignedCompetencies:Able to follow instructions, both written and oralAble to adhere to all scheduling and attendance requirementsHonesty, truthfulness, reliability, accountabilityAble to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelinesAble to verbally communicate in a professional and positive manner with other team members, departments, guests and managementSkills:Count large amounts of cash by hand / with cash counting machinesOperate point-of-sale terminalExperience:No prior experience requiredEducation:High School, GED or EquivalentCredentials:Pass gaming background checkGaming license or permit as required by assigned positionWorking Conditions:May work where cigarette smoking occursCustomer serviceFast-paced environmentRetail storeTeam-orientedPoint-of-sale equipmentIntent to sell, increase sales, excellent servicePass pre-employment drug testSometimes bend, kneel, stoop, push, reachHand-eye coordination, reach and graspFrequently lift and or carry up to 25 lbsStanding up to 100% of shiftMay work day shiftMay work evening shiftMust be flexible with work scheduleMay work holidaysMay work night shiftMay work rotating shiftsMay work weekend shiftTraining:It is the responsibility of each employee to attend required training for their position or profession as determined by their line of support (LOS) or the leadership of the Chickasaw Nation. It is the responsibility of those who supervise, manage or otherwise lead employees or teams to ensure each employee has access to and receives all required training.Mission, Vision & Core Values:Mission: To enhance the overall quality of life of the Chickasaw people. Vision: To be a nation of successful and united people with a strong cultural identity. Core Values: The Chickasaw People, Cultural Identity, Servant Leadership, Selflessness, Can Do Attitude, Perseverance, Stewardship, Trust and Respect, Loyalty, Honesty and Integrity, Teamwork