Call Center Customer Support Associate

Crew CarWash

Customer Support Specialist

At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. You will have the opportunity to join a Glassdoor Best Place to Work and achieve your full potential!

Crew's commitments to you:

Paid Time Off + 6 paid holidays each year
Free carwashes, naturally
Group health, dental, and vision
401K with company match
Daily pay options available at no cost to you
Tuition reimbursement
Recognition and appreciation events

The following responsibilities outline critical aspects of the Customer Support Specialist:

Smile!
Live our #1 Value of Safety
WOW! Customers
Answer and respond to customer phone calls, email communications and field requests professionally and timely (both internal and external)
Research and resolve customer issues and follow up when necessary and appropriate
Fulfill requests for information and maintain account changes
Process customer comments and feedback
Agent is the voice for the customer and funnels feedback & concerns to the Customer Support Supervisor or Director
Work week is primarily Monday-Friday but will include a weekend rotation

We're really in the people business, we just happen to wash cars!

Apply

Vacancy posted 3 days ago

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