Advanced Systems Group Names Kevin Poole As Senior Project And Support Manager

Advanced Systems Group Names Kevin Poole As Senior Project And Support Manager Newly created role within the technology and services provider's ASG Workflow and Tool practice designed to strengthen project execution and post-sale client support within the group. Kevin Poole, appointed to the newly created role of senior project and support manager within the ASG Workflow and Tools practice. Emeryville, California-based technology and services provider Advanced Systems Group (ASG) has announced the appointment Kevin Poole as senior project and support manager within the ASG Workflow and Tools practice, a newly created position designed to strengthen project execution and post-sale client support within the group. Reporting to Joe Marchitto, CTO, Workflow and Tools, the bulk of Poole’s responsibilities will involve managing the team’s project coordination and supporting its Southern California client base. In this role, he will serve as a central point of contact for its customers once a project moves forward, helping ensure deployments run more smoothly and issues are resolved quickly. In addition to overseeing project management within the Workflow and Tools practice, Poole will serve as the group’s primary escalation point for support issues. He will also maintain ongoing communication with clients to ensure they’re kept up to date about their systems and any relevant upgrades. A Background in Technical Account Management Poole joins ASG with more than two decades of experience in client‑facing technical roles, including leadership positions. Prior to joining ASG, he served as head of customer success and senior technical account manager at OpenDrives, where he managed relationships and technical operations for dozens of enterprise customers. He also brings longstanding relationships within the industry and familiarity with many ASG team members and clients. Poole previously worked with Marchitto at Quantum, and the two have remained colleagues for over 15 years. “Kevin combines deep technical knowledge with a real talent for managing relationships,” says Marchitto. “It’s a rare but valuable combination of skills. Our clients operate sophisticated environments involving multiple vendors, complex workflows, and tight deadlines. Kevin’s ability to bring structure and momentum to those environments will make a big difference for our clients and help grow the future success of ASG.” #J-18808-Ljbffr ProSoundWeb