Senior QA & Dev Ops Consultant

The Senior QA & DevOps Consultant will be an instrumental member of the project team testing Salesforce software features as part of a collaborative team and assisting with support requests. This role is responsible for executive quality review of our clients’ Salesforce implementations. Responsibilities include creating test plans and strategy, and test cases in partnership with declarative specialists, developers and project managers.

This is an incredible opportunity to grow professionally and implement best practices, programs and processes to build the Quality Assurance function.

Location:  Virtual: Home-based office in the USA.

Work Authorization : Citizens or Permanent Residents of USA.

Responsibilities:   

• Support internal Cloud for Good and external client teams in the test development and execution of system, integration, functional and end-to-end testing for the client’s Salesforce-based application
• Participate in Sprint Planning, Daily Standups, Demos and working sessions 
• Review client requirements and provide feedback 
• Investigate incoming issues by reproducing reported issues and investigating bugs 
• Find, isolate, document, and track bugs through to resolution 
• Review user interfaces for conformity, accessibility compliance, and functionality 
• Responsible for creating test plans and test cases 
• Executes functional, regression, acceptance tests and exploratory testing using both manual andautomated test execution 
• Executes the creation and maintenance of test data and test documentation 
• Ensure user stories comply with acceptance criteria, while monitoring adherence to quality standards in development and implementation 
• Facilitate communication between development teams and client’s QA with respect to quality issues and deliverables 
• Perform performance testing using tools such as JMeter 
• Perform accessibility testing in accordance with WCAG guidelines, including screen reader compatibility 
• Perform security testing, including DAST and SAST scans

Qualifications + Education Requirements:   

Must Haves:  

• Certified Salesforce Administrators 
• 4+ years of Quality Assurance experience 
• 2+ years experience in Public Sector 
• Experience with web-based, cloud services and application development solutions 
• Knowledge of QA methodologies and software testing best practices 
• Agile methodology experience 
• Basic understanding of devOps best practices, deployment strategies, CI/CD pipelines, and devOps tooling (Gearset preferred) 
• Excellent verbal and written communication skills, will be client facing
• Experience in client services company
• Experience in test plan and script creation and implementation 
• Experience with full-cycle testing of Web interfaces and platforms, functionality, and integration testing 
• Experience with Agile tooling (ie Atlassian’s JIRA, Azure or Copado) 

Nice to Haves:  

• QA certification 
• Experience with automated testing suite (Playwright, BrowserStack, etc.) desirable 
• Experience with Education, Nonprofit, and/or Financial industry a plus 
• Experience with GearSet, Salesforce CI/CD pipelines, and similar tooling desirable 

Working Successfully at CFG   

Cloud for Good is a client-service organization, and as a member of our fully remote team, there are a few non-negotiables that enable collaboration, professionalism, and exceptional client outcomes. We succeed when our teams work in partnership with clients, communicate proactively, and uphold the standards that make Cloud for Good a trusted partner. 

• Travel Requirements  
  • All roles at Cloud for Good include a travel component. Business travel—both domestic and international—may be required based on project and client needs. The amount of travel will vary by role but is generally expected to be up to 20% annually. Travel is considered an essential part of this position and supports effective client engagement, collaboration, and company representation. 

• Work Environment  
  • Cloud for Good is a fully remote company. Team members are expected to maintain a professional, distraction-free workspace that is camera-ready for video meetings. Collaboration takes place across Zoom, Office 365, Salesforce, and Slack during standard business hours (9:00 a.m. – 5:00 p.m. in your local time zone). 

• Client Time Zone Alignment  
  • As a team member, you may be required to adjust your work hours to align with your key client’s time zone to support effective communication, collaboration, and project delivery. Flexibility and coordination with your Project Lead (Services) will help ensure success in this client-facing role 

Disclaimers  

• Equal Employment Opportunity
  • At Cloud for Good, we are proud to be an Equal Opportunity Employer and adhere to the principles of Equal Employment Opportunity (EEO). We do not discriminate in employment decisions or practices on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other legally protected characteristic.
  • Our commitment to non-discrimination applies across every location in which our company operates, and it encompasses all aspects of employment.
  • Cloud for Good strongly encourages individuals from diverse backgrounds and identities to apply. Our commitment to diversity not only strengthens our workplace culture but also drives better outcomes for our clients.  We value inclusivity and want applicants who may require special assistance or accommodation during the interview process to know we’re here to assist you. 

• Use of AI in Interviewing 
  • At Cloud for Good, we believe in conducting interviews that are fair, equitable, and designed to evaluate candidates based on their qualifications and experience, with the organization. To ensure that all candidates are given an equal opportunity to demonstrate their abilities, we prohibit the use of AI or any other type of machine learning tools during the interview process. 
  • Candidates are expected to participate in the interview process remotely using video conferencing. Any attempt to use AI or similar technology to respond to interview questions, analyze or provide feedback on the interview process, or perform any other interview-related tasks is strictly prohibited and will be considered a violation of our policy and may result in disqualification from the interview process. 
  • We understand that some candidates may have disabilities or other circumstances that require accommodation during the interview process. In such cases, we will make reasonable accommodations to enable candidates to participate in the interview process to the best of their ability. However, we do not permit the use of AI or similar technology as a substitute for direct participation in the interview.