IT Support Specialist

We are seeking a full time IT Support Specialist to assist with the setup and maintenance of technology devices in our office and offsite locations. This role will also involve onboarding new employees by preparing their laptops and ensuring they are equipped with the necessary software and tools.

Key Responsibilities:

• Set up and configure technology devices, including computers, printers, and mobile devices.
• Assist with the onboarding process for new employees by preparing and configuring laptops.
• Provide technical support and troubleshooting for hardware and software issues.
• Maintain inventory of IT equipment and assist in ordering new devices as needed.

Skills and Qualifications:

• 2+ years' experience working in a busy IT Service Desk environment
• Mobile Device Management (MDM) experience
• Strong diagnostic and troubleshooting skills with the ability to resolve complex technical issues independently.
• Good understanding of PC hardware and software setup and configuration.
• Basic knowledge of computer hardware and software.
• Strong problem-solving skills and attention to detail.
• Excellent communication and interpersonal skills.

Compensation: $70,000
Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications.