At Chase, we are passionate about creating memorable experiences for our clients
and employees, making them feel welcomed, valued, and understood. We build
lasting relationships by doing the right thing, exceeding expectations, and
embracing diversity and inclusion.
As a Branch Manager in a Chase Branch, you will be at the forefront of
delivering attentive and friendly service, creating a welcoming environment that
puts employees and clients first. You will lead and manage all aspects of the
branch including growing deposits and investments, operations, and coaching the
team for success. You will represent our brand and culture with the utmost
hospitality, delivering the latest banking solutions and cutting-edge financial
technology, as well as collaborating with our team of experts to help with
specialized financial needs for clients.
Job responsibilities
* Be a motivating force for the branch team by sharing a clear vision and
embodying our company’s culture and values of Service, Heart, Curiosity,
Courage, and Excellence.
* Deliver on the goals of the branch by leveraging the Branch Scorecard to
identify strategies to successfully grow deposits and investments.
* Prioritize understanding and meeting the needs of our clients to build
lasting relationships and trust.
* Build and cultivate a high-performing team through coaching, feedback, and
celebrating successes to boost morale and motivation.
* Encourage ongoing learning and development within the team to keep skills
sharp and stay ahead in the industry.
* Forge meaningful relationships with local businesses to strengthen our branch
presence and actively engage with the community.
* Ensure a strong risk and control environment by using sound judgment, acting
with integrity, and protecting our company and clients, following policies
and procedures.
Required qualifications, capabilities, and skills
* You have a passion for creating exceptional experiences and a knack for
setting the tone in the branch, ensuring every client feels valued and every
team member is part of a dynamic and engaging culture.
* You have outstanding leadership skills that shine through your proven track
record of coaching and empowering employees, helping them achieve remarkable
results and grow in their roles.
* You are a master of multitasking, excelling at organizing and managing
competing priorities in the branch, always with an eye on developing plans
for growth and success.
* You thrive in a fast-paced, changing environment, using your strong
decision-making skills to navigate challenges and lead the team confidently.
* You are experienced in creating and maintaining a strong risk and control
environment, you demonstrate a steadfast commitment to operational integrity
and adherence to policies.
* You have a strong desire and ability to influence, educate, and connect your
team, partners, and clients with technology, making it accessible and
exciting for everyone involved.
* You have 2+ years of management, Retail Banking, or equivalent Chase
leadership experience.
- You have a high school degree, GED, or foreign equivalent.
- You have the ability to work branch hours including weekends and evenings.
Preferred qualifications, capabilities, and skills
* You have a college degree or military equivalent.
Training and Travel Requirement
* You’ll successfully complete our Branch Manager Training Program before being
considered for placement as a Branch Manager.
* You’ll need to be able to travel as required for in-person training and
meetings; some travel may be out-of-state.
Dodd Frank and Safe Act:
This position is subject to the Dodd Frank/Truth in Lending Act qualification
requirements for Loan Originators. As such, an employment offer for this
position is contingent on JPMC's review of your criminal conviction history,
credit report, information available through NMLS, and any other information
relevant to a determination by JPMC that you demonstrate financial
responsibility, good character, and general fitness for the position. Note that
any felony conviction within the last seven years will disqualify you from
consideration for this position. Your continued employment in this position
would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan
Originator requirements. In addition, this position requires National Mortgage
Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As
such, upon active employment with JPMorganChase, you will be required to either
register on NMLS, or to update your existing registration as necessary to grant
access to and reflect your employment with JPMorganChase. Your continued
employment in this position with JPMorganChase is contingent upon compliance
with the SAFE Act, including successful registration immediately after your
start date, and timely completion of annual renewal and required updates
thereafter. Any information obtained during the registration, update, and
renewal processes or through NMLS notifications may impact your employment with
the firm. Any of the completed information you provide during the Chase on-line
application process may be transferred, on your behalf, to NMLS by
JPMorganChase. Please carefully review the information you provide to Chase for
accuracy and consistency and with any current NMLS record, if applicable, before
submitting. Further information about NMLS and registration requirements of
registration can be found at:
[
Chase is a leading financial services firm, helping nearly half of America’s
households and small businesses achieve their financial goals through a broad
range of financial products. Our mission is to create engaged, lifelong
relationships and put our customers at the heart of everything we do. We also
help small businesses, nonprofits and cities grow, delivering solutions to solve
all their financial needs.
We offer a competitive total rewards package including base salary determined
based on the role, experience, skill set and location. Those in eligible roles
may receive commission-based pay and/or discretionary incentive compensation,
paid in the form of cash and/or forfeitable equity, awarded in recognition of
individual achievements and contributions. We also offer a range of benefits
and programs to meet employee needs, based on eligibility. These benefits
include comprehensive health care coverage, on-site health and wellness centers,
a retirement savings plan, backup childcare, tuition reimbursement, mental
health support, financial coaching and more. Additional details about total
compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring
to our global workforce are directly linked to our success. We are an equal
opportunity employer and place a high value on diversity and inclusion at our
company. We do not discriminate on the basis of any protected attribute,
including race, religion, color, national origin, gender, sexual orientation,
gender identity, gender expression, age, marital or veteran status, pregnancy or
disability, or any other basis protected under applicable law. We also make
reasonable accommodations for applicants’ and employees’ religious practices and
beliefs, as well as mental health or physical disability needs. Visit our FAQs
[ for more information about
requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
Our Consumer & Community Banking division serves our Chase customers through a
range of financial services, including personal banking, credit cards,
mortgages, auto financing, investment advice, small business loans and payment
processing. We’re proud to lead the U.S. in credit card sales and deposit growth
and have the most-used digital solutions – all while ranking first in customer
satisfaction.
