Release Train Engineer

Release Train Engineer

GREAT opportunity to grow with rapidly growing company, Kaseya. We are seeking a Release Train Engineer to join our Business Applications Team. We are at a key point in our organization's growth as we transform our legacy Lead-to-Cash platform to a best-in-vertical juggernaut to drive our success.

This is a newly created role — there is no playbook, no predecessor, and no existing ART structure to inherit. We have an agile practice, tools, teams, and a method of doing technical work. We are looking for someone who has built an ART capability before: walked into an organization where the role didn't exist, earned trust across engineering and product, and systematically built the practices, ceremonies, and dependency infrastructure that made delivery predictable. If you need a defined structure to operate within, this isn't the right fit. If you thrive on building one, read on.

Key Responsibilities

• Establish the Role & Practice (Months 1–3)
• Hands-On Dependency Management
• Sprint Process Consulting
• Ongoing ART Leadership

What We're Looking For

• Demonstrated experience entering an organization where the RTE or equivalent role did not exist and successfully building it — you must be able to speak to this specifically in your interview
• Strong technical literacy in software delivery systems, CI/CD realities, and engineering constraints — enough to facilitate credible planning conversations with engineers and remove technical blockers
• Hands-on proficiency in Agile tooling (Jira and/or Azure DevOps): work item structuring, dependency mapping, dashboards, and metrics
• Deep fluency in SAFe — PI Planning, ART events, roles, and lean-agile principles (SAFe RTE or SPC certification preferred)
• 7+ years in Agile delivery leadership; 3+ years functioning as an RTE or equivalent ART-level facilitator

Differentiators

• Experience with value stream mapping to identify systemic bottlenecks and handoffs across teams
• Comfort operating in environments with ambiguous or competing priorities — you define clarity, you don't wait for it
• Coaching presence that works at multiple levels: an individual Scrum Master in a 1:1, a skeptical engineering director in a leadership meeting, and an ART of 80+ people during PI Planning
• Exposure to Lean Portfolio Management and connecting portfolio flow (epics, funding, OKRs) to ART execution

What Success Looks Like

• 90 days: Org assessment complete, first PI Planning facilitated or scoped, dependency tracking live in tooling, key relationships established
• 6 months: PI cadence running, Scrum Master community actively engaged, cross-team dependency incidents measurably reduced
• 12 months: The role is institutionalized — teams know what it is, why it matters, and the RTE function outlasts any individual in it

Skills and Competencies

• Proficient in Agile methodologies, tools, and techniques, such as Scrum, Kanban, XP, Jira
• Excellent communication, leadership, facilitation, and conflict resolution skills.
• Strong organizational skills with proven attention to detail in a deadline-driven environment.
• Ability to thrive in a dynamic, fast-paced environment and adapt to changing priorities.
• Knowledge of software development life cycle, testing, and quality assurance processes.
• Bachelor's degree in Computer Science, Engineering, Operations Management, Business
• Certified Scrum Master (CSM) or equivalent certification, PMP, SAFe® Release Train Engineer (RTE) certification
• At least 3+ years of experience as a RTE in a software development environment, >9 years in an agile software development environment

Additional information Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.