Customer Success Manager
$82k - $113kAccountMakers
Job Overview Are you a customer success leader with experience supporting complex, high-value clients in regulated industries? AccountMakers has been engaged by our client, a high-growth FinTech and payments technology company, to hire a Customer Success Manager. The Customer Success Manager will strengthen customer relationships, optimize onboarding, and drive long-term platform adoption for banks, payment processors, and enterprise partners. This full‑time leadership role will guide customer experience, retention, and operational efficiency as the organization scales its platform across financial institutions and enterprise clients. In this role, you’ll oversee a team of account managers and implementation specialists, develop customer success processes, and implement metrics that deepen client engagement and reduce churn. You’ll work closely with product, compliance, and engineering teams to ensure customer feedback directly influences roadmap decisions. The ideal candidate is a strong operator who understands financial technology workflows, risk considerations, and the high expectations of enterprise buyers. This position is based in Dallas, Texas, with hybrid flexibility. What We’re Looking For 8–12 years of customer success, account management, or client services experience, including leadership roles within FinTech, payments, or financial services. Strong understanding of payment systems, financial operations, regulatory considerations, or enterprise SaaS environments. Proven ability to build scalable customer success programs, define KPIs, and develop health‑scoring frameworks. Experience driving adoption and expansion within existing accounts through strategic relationship management and value‑focused upsell opportunities. Skilled at managing escalations, running executive‑level conversations, and influencing cross‑functional decisions. Experience leading teams that support enterprise implementations or complex integrations. Familiarity with tools such as Salesforce, Zendesk, HubSpot, or specialized FinTech/CS platforms. Ability to thrive in fast‑moving, high‑growth organizations where customer expectations and compliance needs are high. Compensation This permanent position offers a competitive salary range of $82,000 and $113,000 annually, plus full benefit options including health, vision, dental, 401(k) and other benefits. #J-18808-Ljbffr AccountMakers
- ...empathetic, and impactful conversations that build trust and foster success campus-wide.We know that conversations aren't just a... ...difference in education—one conversation at a time.As a Customer Success Manager, you'll serve as a strategic partner to your customers—helping...SuggestedRemote workFlexible hours
Mongoose
Dallas, TX20 hours ago - ...transparency. Serving and protecting our customers is our top priority, and we are proud... ...FLSA Status: Exempt Reports To: Customer Success Team Lead Status: Full-Time About the Company... ...extended to you. This Customer Success Manager will be responsible for the full...SuggestedFull timeContract work
Aspinity, Inc.
Dallas, TX2 days ago - ...Customer Success Manager About NOVO NOVO is the integrated technology partner for small and mid-sized businesses, based in Dallas/Fort Worth, Texas. We bring AI advisory, cybersecurity operations, regulatory compliance, cloud and Microsoft platform deployment, managed...SuggestedContract workLive inWork at office
NOVO
Dallas, TX3 days ago - ...Customer Success Manager At Kofile, we believe that government has infinite potential to do good and that all information residing within local governments should be preserved, digitized, and made available to all their employees and citizens. We partner with government...SuggestedFull timeCasual workLocal area
Kofile Inc
Dallas, TX2 days ago $85k - $95k
...impact patient and resident care. About The Role We're looking for our next strategic, relationship-minded, and experienced Customer Success Manager to join our Customer Experience team. Reporting to the Senior Director, Customer Experience you'll be vital to MealSuite's...SuggestedWork at officeRemote work2 days per weekMealSuite
Dallas, TX2 days ago- ...Descope is a developer-first identity provider for customers, partners, and AI agents. Our drag-and-drop approach to identity enables... ...enabler. Come join us! What You’ll Do: As a Descope Customer Success Manager, you'll join our growing Customer Success team and own a book...Work at officeFlexible hoursShift work
Descope
Dallas, TX4 days ago - ...and attack mitigation techniques. Responsibilities Develop customer success processes, metrics, and playbooks for the Cyberbit Cloud... ...the customer journey and communicating those risks to Product Management. Lead new customers’ onboarding process, including configuration...Work experience placementFlexible hours
- ...you'll be a connector working closely with Account Management, Product, and Sales to shape a seamless customer experience and push each other to exceed... ...and adoption end-to-end, setting customers up for success Deliver training (virtual and onsite) that actually...Work at officeLocal areaRemote work
$120k - $150k
Customer Success Manager, Tier 2 (South Central) Location: South Central, US Remote (UT, CO, KS, OK, TX, MO, AR, LA, MS) Compensation: $120,000 - $150,000 (Total Cash Compensation) The salary range above reflects our compensation bands adjusted for regional cost-of-living...Remote work- ...connect local businesses and communities with their local police departments for the staffing and managing of off-duty details.We are looking forexperienced Customer Success Manager to help us facilitate and accelerate the growth that we are experiencing.If you're...Local areaRemote work
- We are looking for a high-impact Account Manager . While many AMs prefer the easy... ...Action Planning: Build and execute detailed success roadmaps that align our software’s capabilities... ...Feedback Loop: Act as the voice of the customer, feeding critical insights back to...Contract work
- ...Customer Success Manager At Semperis, our mission is to be a Force for Good. Starting with being a great place to work. We believe that when people feel valued, supported, and empowered, they do their best work. That's why we focus on creating an employee experience...Work at officeLocal areaRemote work3 days per week
- ...the way. Kastle Systems is the leader in managed security, with a track record of... ...education, and construction industries and the customers they serve. Delivering a world class customer... ...tenants. Kastle is hiring a Customer Success Manager! This position serves as the...Remote workNight shiftWeekend work
$140k - $180k
...Customer Success Manager Welcome to the future of cloud networking and security! The company is the first to converge enterprise networking and security into one centralized and global service that is delivered by cloud. It is led by networking and security pioneer...WorldwideFlexible hours$100k
...physiatrist in skilled nursing facilities at no cost to the facility. Our providers are in the building 23 days a week, focused on pain management, function, and skin integrity. That means patients hit their discharge function goals, opioid use comes down, and falls and...Full timePart time- ...retailall while ensuring dealers retain full ownership of their customer relationships and data. We are an engineering-first, AI-... ...on our team. Role Overview In this role, you won't just manage accounts; you will be the primary advisor for our clients, helping...Live inFlexible hours
$65k - $80k
...and be happy. Our ultimate goal is happy roadsurfers! The role your passion: Were looking for an experienced hands-on Customer Success Manager to lead the team that supports roadsurfer travelers while theyre out on the road. When a customer has an issue with their...Full timeWork at officeLocal areaImmediate startRemote workRelocationRoadsurfer
Dallas, TX17 days ago$75k - $90k
Customer Success ManagerTotal Expert is the Customer Operating System for financial services. Our purpose-built platform combines a system... ...trillion dollars of funded loan volume.The Customer Success Manager (CSM) plays a vital role in building strong, strategic partnerships...Contract workTemporary workRemote workWork visaFlexible hours3 days per weekTotal Expert
Dallas, TX20 hours ago- ...the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values... ...just getting started.Role OverviewAs an Enterprise Customer Success Manager, you'll play a critical role in guiding our clients through...Work at office
Harvey
Dallas, TX20 hours ago $250k
...Job Overview: The Senior Customer Success Manager (Sr. CSM) is a key member of Exostar’s Go-To-Market team. In this role, you will partner closely with customers to deliver outstanding experiences, ensure they realize maximum value from the Exostar platform, and help...Remote workFlexible hoursExostar
Dallas, TX3 days ago$114.4k - $143k
...which every experience feels effortless, yet meaningful. Where customers are empowered to take on any opportunity. We show up as one... ...our communities, and ourselves. As a Strategic Customer Success Manager (SCSM) in AppFolio's Revenue Organization, you'll own the success...Full timeFlexible hoursAppFolio
Richardson, TX1 day ago$130.2k - $180.5k
...The application window is expected to close on: 11/23/2026 The TECHNICAL Customer Success & Risk Management role is responsible for driving the successful adoption and utilization of Cisco technologies to ensure customer value realization and growth, proactively handling...Full timeTemporary workWork experience placementLocal areaFlexible hoursCisco
Dallas, TX1 day ago$86k - $95k
...hard problems that truly matter to our customers and the future of private markets. We believe... ...your role Juniper Square’s Customer Success organization is responsible for ensuring... ...As a Scaled Mid-Market Customer Success Manager, you will be responsible for managing a...Full timeContract workWork at officeLocal areaRemote workWork from homeFlexible hours$86k - $105k
...hard problems that truly matter to our customers and the future of private markets. We believe... ...Your Role Juniper Square’s Customer Success organization is responsible for onboarding... ...a great opportunity to use relationship management and project management skills to support...Local areaRemote workWork from homeFlexible hours$130k - $170k
...Technical Customer Success Manager – Sera Systems Sera Systems is transforming the home services industry (HVAC, plumbing, electrical) with an AI‑powered SaaS platform that automates scheduling, dispatching, customer communication, and real‑time profitability insights...Full timeSera Systems
Dallas, TX1 day ago- Craftable in Dallas is seeking a Digital Customer Success Manager to own a large portfolio of digital clients. You’ll manage high-volume inboxes, triage requests, and drive fast, accurate support across hundreds of customers. You’ll coordinate with internal teams, run...
- ...independent restauranteurs to regional and national chains. Overview We are seeking a highly organized, task-oriented Digital Customer Success Manager to assist owning a large portfolio of our long-tail / digital clients. This role is built for someone who thrives on...
$123.1k - $186.3k
Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success... ...’s core values at the heart of it all. The Customer Success Manager (CSM) is a versatile expert responsible for ensuring high‑value...Work at officeFlexible hours3 days per week$88k - $110k
...profitable location intelligence and mobility strategy decisions. Customer Success team, you will work with enterprises and end users to help... ...and beyond to truly educate customers. The Customer Success Manager (CSM) for Private Sector will work with existing customers in...Work at officeRemote workFlexible hours- Overview Plutus Health Inc. is a leading provider of Revenue Cycle Management (RCM) services, certified in SOC2 compliance and recognized... ...professional development. Make a meaningful impact on patient care and operational success. #J-18808-Ljbffr Calpion/Plutus Health
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