Sales Associate - Ann Arbor MI

At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of belonging and creating safe, inclusive spaces where everyone feels welcome—both here and outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive.

Core Values: Outdoor Heritage, Integrity, Service, Respect, Perseverance, and Healthy Living.

Strong Core Values: Family ownership, rich history, and a commitment to sustainability.

Supportive Environment: Enjoy a positive work atmosphere where teamwork and personal growth are encouraged.

Our new retail store will be opening this fall at the Briarwood Mall in Ann Arbor, Michigan, and we’re currently hiring Temporary, Part-Time Sales Associates to join our team.

Key Responsibilities

• Engage Customers: Approach and assist multiple customers, providing personal and genuine service interactions.
• Drive Sales: Convert every customer interaction into a sales opportunity, driving brand loyalty through exceptional service.
• Build Relationships: Establish connections with customers, share expertise, and demonstrate a passion for learning and sharing product knowledge.
• Advocate for Customers: Listen actively to understand customer needs and solve problems efficiently at the first point of contact.
• Leverage Technology: Use POS, customer systems, and mobile devices to provide seamless, fast omni‑channel service.
• Promote Initiatives: Drive excitement around L.L.Bean sponsored programs, including Outdoor Discovery School and the L.L.Bean Mastercard program.
• Maintain Standards: Ensure a well‑organized store, uphold visual and merchandising standards, and support store operations processes.
• Collaborate: Work as part of a team to achieve results, create a positive work environment, and adapt to changing business needs.
• Health and Safety: Contribute to a safe and healthy workplace by following all safety policies and procedures.

Skills and Qualifications

• Passion for providing world‑class customer service.
• Friendly and outgoing communication style.
• Proficiency with computer systems and the ability to learn new technologies.
• Adaptability and openness to change.
• Availability to work varied hours, including nights, weekends, and holidays.
• Genuine passion for the outdoors and participation in outdoor activities.

Physical Demands

• Required to stand, walk during shift; talk or hear, both in person and by headset; occasionally ascend or descend ladders, stairs, ramps.
• Repetitive motions that may include the wrists, hands and/or fingers.
• Occasionally required to stoop, kneel, bend, crouch and lift 1 to 20 pounds.
• Occasionally move and lift objects up to 40 pounds (utilizing a team lift as needed).

Benefits and Compensation

• Flexible schedules: Enjoy the freedom to balance work with your personal life.
• Competitive pay: Earn a salary that reflects your skills and experience.
• Fun perks & Generous discount: Take advantage of exciting benefits and save on products you love.
• Pay: The anticipated starting base pay for this position is $16.00, although compensation may vary based on experience, qualifications, education, geographic location, skills, competencies, and proficiency for the role.

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