Business Relationship Manager

Business Relationship Manager

Location: Falls Church, VA

Duration: Fulltime

The ideal candidate has deep expertise in managing multi year transformation initiatives, strong leadership across global delivery models, and proven experience engaging with CXO-level stakeholders. This role requires exceptional communication, strategic planning, and hands-on management of demos, conference room pilots (CRPs), and large-scale testing cycles.

• 15+ years of experience in Program/Project Management with strong ERP transformation background (Oracle preferably).

• Experience working with (Engineering, Procurement and Construction EPC industry clients

• Proven track record delivering complex programs in an onsite–offshore model.

• Strong experience in organizing and running CRPs, demos, UAT/SIT cycles, and cutover readiness events.

• Excellent communication skills with ability to present to CXO and executive leadership.

• PMP, SAFe, or similar certification preferred.

Responsibilities:

1. Program Leadership & Governance

• Lead end-to-end planning, execution, and governance of the ERP transformation program.

• Establish program structure, workstreams, RAID logs, governance cadence, and KPIs.

• Drive alignment between business stakeholders, technology teams, and vendor partners.

2. Stakeholder & CXO-Level Coordination

• Act as the primary senior liaison for CXO-level stakeholders, ensuring transparent communication and timely decision-making.

• Present program updates, risks, financials, and mitigation plans to executive steering committees.

3. Onsite–Offshore Delivery Management

• Manage hybrid delivery teams across onsite and offshore locations.

• Resolve cross-location challenges and ensure seamless collaboration.

4. Demo, CRP, and Business Validation Events

• Plan and execute conference room pilots (CRPs), solution walkthroughs, and business process demos.

• Coordinate business participation, manage content readiness, and ensure outcomes are captured and tracked.

5. Large-Scale Testing Event Management

• Lead organization and execution of UAT, SIT, regression testing, and mock cutovers involving large user groups.

• Define testing strategy, entry/exit criteria, resource plans, defect triage, and reporting.

• Manage end-to-end readiness for business and technical teams during testing cycles.

6. Change Management & Training Support

• Collaborate with Change & Training teams to drive user adoption, impact analysis, communications, and readiness assessments.

• Ensure that business teams are prepared for transformation impacts across processes, roles, and systems.

7. Risk, Issue & Budget Management

• Proactively identify program risks and issues, ensure mitigation plans, and track them to closure.

• Manage program budget, resource forecasts, vendor deliverables, and financial reporting.