Houseperson

Job Title

Maintain inventory of linens, cleaning supplies, and guest amenities to ensure adequate supplies in accordance with established par levels and timeframes

Replenish housekeeping carts throughout the shift with all necessary supplies

Remove linen and trash from all vacated guest rooms proper to room attendant service

Complete any guest requests in a timely fashion

Maintain guest corridor and back of house cleanliness throughout the shift

Report and correct any deficiencies noted in guest rooms or public areas to the appropriate individuals

Assist in the timely completion of all projects including mattress rotation, window washing, deep cleanings, etc.

Assist in the implementation of special projects

Possess knowledge of all guest services and amenities

Greet all guests in close proximity and make each feel important by providing a genuine welcome

Ensure immediate response is given to guest comments and concerns; inform immediate supervisor and apply corrective measures when necessary

Maintain a high level of cleanliness, sanitation, and safety in the work area

You have a high school diploma or general education degree preferred

Previous guest service and/or housekeeping experience preferred

You can interpret standard operating procedures, safety, and sanitation instructions

We are proud to offer competitive wages and the following benefits for full-time employees:

Up to 3 weeks paid time off annually

50% off discount at most New Waterloo restaurants

Health, vision + dental benefits

401K matching

Paid holidays

Volunteer pay

Tuition reimbursement

Referral bonuses

Discounts at our shops, hotels + local partnerships

New Waterloo is a community-centric independent hospitality company based in Austin, Texas. We use our platform to intentionally empower and get behind the choices of our people and communities - creating environments that sustain lasting social impact. Our team of hospitality experts provides the resources, talent, passion, and collaboration necessary to foster thoughtful places and thriving businesses.

New Waterloo is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.