Lead Barista

Job Title

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the Location

No matter the season, Jackson Hole offers a lifestyle built around outdoor adventure, meaningful connections, and unforgettable moments. Surrounded by the iconic peaks of Grand Teton and the natural beauty of nearby Yellowstone National Park, Four Seasons Resort and Residences Jackson Hole offers more than a workplace. It's an inspiring place to grow your career, build community, and explore year-round. From world renowned skiing and snowboarding in the winter to hiking, wildlife viewing, and endless outdoor recreation throughout the warmer months, there's always something new to discover in heart of the American West.

Responsibilities

• Train and mentor coffee shop team members.
• Order supplies, create schedules, and complete other leadership admin duties.
• Providing counter service to guests through taking verbal requests for food and accommodating the expediting of such requests. Including any special needs or requests through using the hotel's point-of-sales system; check completed orders with the guest's original order; provide items to the guest at the counter or table in a timely manner.
• Have the ability to describe the selection of food and beverage menu items to guests by offering interesting, and vivid descriptions of each item's, origin, taste, and preparation methods.
• Accommodate guest orders, anticipate guest needs, ascertain satisfaction, offer suggestions, and respond urgently and appropriately to guest concerns and requests.
• Assist with daily inventory and ordering and stock food and beverage and paper supplies.

Preferred Qualifications and Skills

• Requires reading, writing and oral proficiency in the English language.
• Previous coffee, tea knowledge required.
• Strong commitment to service.
• Successful candidate must possess legal work authorization in the United States.

Benefits!

• Discounted housing available.
• Employee Travel Program.
• Medical, dental and vision insurance for you and your family.
• 5 Weeks PTO.
• Retail, spa and F&B discounts.
• Free Employee Cafeteria meals.
• Free uniform dry cleaning.
• Discounted/transferable ski passes.
• Free ski storage.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.