REGISTERED NURSE (Ambulatory Care, Oncology Answer Line )

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Responsibilities*

• Culturally & Age-Specific Care: Deliver telehealth nursing care that is sensitive to cultural, personal, and age-related needs for all Oncology Patients throughout Michigan Medicine, including but not limited to:
• Assist with determining urgency of clinic or infusion visit.
• Assess patient needs and assist with medical issues related to health concerns.
• Adapt communication style to meet the needs of patients from diverse personal, professional, cultural, and socioeconomic backgrounds.
• Use excellent listening skills to receive and interpret detailed information from patients.
• Utilize electronic protocol database to assess, educate and document all health information in an accurate and expedient fashion.
• Program Responsiveness: Support program needs, including but not limited to, mentoring/orienting new staff, adapting to shifts in technology, workflow, and organizational priorities as the unit evolves and grows.
• Meet or exceed established quality and productivity standards.
• Demonstrate knowledge of and appropriately use internal and external resources.
• Collaborate with providers, when necessary, in providing advice or determining disposition for patients
• Provide functional supervision to assistive personnel and collaborate with colleagues, other disciplines, and community resources to ensure continuity of care.
• All meetings related to this position will be conducted in person or, when remote participation is required, staff will be expected to be on camera and actively engaged.

Expectations

• Demonstrated critical thinking skills through use of the nursing process, excellent problem-solving skills, and demonstrates ability to set priorities Proven ability to set priorities and manage multiple tasks efficiently.
• Demonstrated customer service, interpersonal communication skills, and the ability to build respectful relationships within/and between units and individuals.
• Demonstrated accountability, dependability, and a strong record of attendance and punctuality.
• Adaptability and flexibility in response to changing clinic needs and patient situations.
• Demonstrated adaptability to changing needs and priorities based on unit, department, and institutional goals/objectives.
• Proficiency with typing and electronic health record documentation.
• Ability to manage complex clinical issues utilizing assessment skills, protocols, and evidence-based interventions.
• Willingness to adapt to different populations i.e.: pediatrics, adult medicine as patient demands. Orientation and training would be provided for new subspecialties within primary care based on expansion of division.

Required Qualifications*

• Current licensure as a Registered Nurse in the State of Michigan.
• Minimum of five (5) years of Oncology RN experience within the last six (6) years

NOTE: Required qualifications must be met by the candidate in order to be interviewed and considered for the position.
RESUME REQUIRED (for both internal & external applicants):
You must attach a complete and accurate resume to be fully considered for this position.

Desired Qualifications*

• Ambulatory Care Experience with telephone triage/symptom management within the last five (5) years
• BSN
• OCN certification
• Ambulatory Care Float RN experience

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan medicine is comprised of over 26,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

Nursing at Michigan offers a competitive salary with excellent benefits!

• Hourly range for Registered Nurses $41.78-$64.81/ hour
• Evening Shift Differential-$3.00 / hour
• Night Shift Differential- $4.00 / hour
• Day Shift Weekend Differential- $2.90 / hour
• Evening Shift Weekend Differential- $5.90 / hour
• Night Shift Weekend Differential- $6.90 / hour
• Charge Nurse Differential- $1.00 / hour

What Benefits can you Look Forward to?

• Excellent medical, dental and vision coverage
• 2:1 Match on retirement savings and immediate vesting
• Generous Paid Time Off Allowances
• Robust tuition and certification support programs
• Large offering of no-cost CEs and professional development for advancement

Nursing Specific Info

Salary & Nursing Framework Level:
This UMPNC RN posting is posted as Nursing Framework LEVEL C.
Actual Nursing Framework LEVEL and salary will be determined at time of hire.
Nursing Framework levels range from Level A to Level F.

Required qualifications must be met by the candidate in order to be interviewed and considered for the position.
Posting may be filled after the initial 5-day posting period.
Applicants who have left the UMPNC bargaining unit must include on their resume dates of past employment including months and years of service along with effort.
Positions less than 20 hours/week may be combined.


If you have questions regarding this posting or would like assistance with nursing opportunities please contact Nurse Recruitment at View phone number on click.appcast.io.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes .

Work Schedule

• Hours/Week:36 hours per week (0.9FTE)
• Shift/Hours/Days: Straight nights, Including weekends and holidays
• Location: North Campus Administrative Complex (NCAC)
• This program is primarily considered an on-site position, there may be opportunities to work in a hybrid capacity depending on organizational policies and the evolving needs of the RN Answer Lines.

Note: All new employees will be expected to float to a designated unit(s) in times of low census.
Union Affiliation

This position is covered under the collective bargaining agreement between the U-M and the Michigan Nurses Association and the U-M Professional Nurse Council union, which contains and settles all matters with respect to wages, benefits, hours and other terms and conditions of employment.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.


Job Detail

Job Opening ID

276699

Working Title

REGISTERED NURSE (Ambulatory Care, Oncology Answer Line )

Job Title

REGISTERED NURSE - LEVEL C

Work Location

Michigan Medicine - Ann Arbor

Ann Arbor, MI

Modes of Work

Onsite


Full/Part Time

Part-Time

Regular/Temporary

Regular

FLSA Status

Nonexempt

Organizational Group

Um Hospital

Department

MM ACS Primary Care Overhead

Posting Begin/End Date

5/28/2026 - 6/04/2026

Salary

$87,068.80 - $137,488.00

Career Interest

Nursing- All Nursing
Nursing- Ambulatory Care and Clinics
Nursing- Medical Surgical
Nursing- Pediatrics