Trade Support Operations Analyst

Overview

Susquehanna has an opening for an Operations Analyst to join our brokerage team in support of our Institutional Sales Trading desk. In this role, you will support trading activity from execution by our traders through settlement, clearing, and post-trade analysis. This ensures that you will gain broad exposure across the operational activities on the desk including settlements, reconciliations, reporting, issue resolution, and variance analysis. Additionally, we will look forward to focusing on continuous automation and process improvement through collaboration with both operations and technology team members. This will also include testing these activities prior to rollout across the desk. In carrying out these responsibilities, you will have the opportunity to interact daily with traders, peers, clients, and our clearing firms to ensure that issues are resolved and trades are settled and cleared within required timeframes.

In this role, you will:

• Maintain and support operational activities related to equity, ETF, and options trading activity on the desk
• Manage high volume of emails/calls per day from traders, clients, clearing firms, etc. to ensure prompt resolution of inquiries and issues
• Coordinate with technology team members to drive, test and facilitate automation opportunities and/or process improvements on the desk
• Leverage tools such as Excel, VBA, SQL and Python to improve reporting capabilities and increase the speed with which any variances are resolved
• Actively liaise with team members and our KYC team to facilitate client account opening and onboarding ensuring processes are seamless
• Troubleshot and problem solve issues that may arise with trading activity on the desk
• Provide support to both customers and sales traders as needed

What we're looking for

• Minimum of three years of professional, co-op and/or internship experience in a trade support role required; previous experience supporting or with exposure to, Foreign and Domestic Equities, ETFs and Equity derivatives. Fixed Income also a plus
• Possession of SIE & Series 57, or the ability to obtain both licenses within four months of hire, required
• Demonstrated and strong experience with Excel required; experience with VBA, Access, Python, and/or SQL preferred
• Proven ability to work in a fast-paced, team environment, meet deadlines, and work well under pressure
• Strong communication skills (verbal and written); ability to interact effectively with all levels of organization
• Must be a self-starter, a quick learner, and resourceful in solving problems.
• Reliable and flexible team player with a positive demeanor
• Experience with Euroclear, DTCC CTM and/or Alert, or other trading programs, a plus

If you're a recruiting agency and want to partner with us, please reach out to View email address on click.appcast.io. Any resume or referral submitted in the absence of a signed agreement will not be eligible for an agency fee.

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