Sr. Manager, Corporate Technology Services

AMETEK is seeking a Senior Manager, Corporate Technology Services to join our Corporate IT team in Berwyn, PA. This is a highly visible, senior‑level role combining hands‑on executive support with direct management of the field support team responsible for broader corporate office staff. The Senior Manager will serve as the primary IT support resource for AMETEK’s C‑Suite and Executive Leadership Team while also owning the day‑to‑day management, development, and performance of the corporate field support team—setting the standard for service quality, professionalism, and technical excellence. This role requires a proactive, polished professional who thrives in a fast‑paced executive environment and is comfortable traveling regionally to support high‑priority corporate governance meetings, operating reviews, and other executive events. Key Responsibilities Executive & VIP Support Serve as the primary point of escalation for all IT support needs of the CEO and Executive Leadership Team Deliver concierge‑level, white‑glove desktop, laptop, mobile, and AV support with a strong sense of urgency and discretion Anticipate executive technology needs proactively — staging equipment, pre‑checking meeting rooms, and preparing for travel requirements before issues arise Build trusted, long‑term relationships with executive stakeholders and their administrative assistants AV & Conference Room Support Set up, operate, and troubleshoot AV systems for senior leadership meetings, Executive Committee sessions, All‑Hands presentations, and video conferences Manage and maintain corporate conference room technology, including video‑conferencing platforms (Teams, Zoom, Webex), displays, cameras, microphones, and control systems Coordinate with facilities and external AV vendors as needed for large‑scale events Travel & Event Support Travel regionally, nationally, and occasionally internationally to provide on‑site IT and AV support for senior leadership meetings, Regional Operating Review meetings, and other executive off‑site events Coordinate logistics for executive technology needs at off‑site venues; liaise with hotel/venue AV teams in advance Estimated travel: 20–30%, with some trips requiring short‑notice availability Team Management & Leadership Directly manage the corporate field support team responsible for IT support across the broader corporate office, including hiring, onboarding, performance management, and professional development Set clear performance expectations, conduct regular 1:1s and performance reviews, and foster a culture of accountability, continuous improvement, and exceptional service Act as a player‑coach — remaining hands‑on while empowering the team to resolve Tier 1/2 issues independently Define, document, and enforce support standards, best practices, and procedures for the field support team Manage staffing levels, scheduling, and coverage to ensure consistent service delivery across the corporate office IT Operations Image, configure, deploy, and manage Windows and macOS endpoints and iOS/Android mobile devices via MDM (Intune) Partner with the broader IT organization on asset management, hardware refresh cycles, and procurement Maintain accurate inventory of corporate HQ assets Contribute to IT projects including office moves, hardware refreshes, and new technology rollouts Qualifications Required Bachelor’s degree in Information Technology, Computer Science, or a related technical field 7+ years of progressive IT field support / desktop support experience, with at least 2–3 years supporting executives or VIP users, and 2+ years in a people management role Exceptional customer service and communication skills — written, verbal, and interpersonal; able to interact confidently and professionally with C‑suite executives and senior corporate stakeholders Strong hands‑on experience supporting Windows 11, macOS, iOS, and Android devices across a corporate environment, including Microsoft 365 (Outlook, Teams, SharePoint, OneDrive) Experience supporting and troubleshooting AV systems, video‑conferencing platforms (Teams, Zoom, Webex), and large‑screen display technologies Demonstrated ability to work independently, prioritize competing demands, and exercise sound judgment under pressure High degree of professionalism, discretion, and reliability — comfortable handling sensitive and confidential information Willingness and ability to travel regionally, nationally, and occasionally internationally (approximately 20–30%) with occasional short‑notice requirements Valid driver’s license Preferred Experience in a Fortune 500 or large‑scale enterprise corporate headquarters environment Experience with ServiceNow for incident management, request fulfillment, and asset tracking Experience with endpoint management tools (SCCM and Microsoft Intune) Industry certifications such as CompTIA A+, Microsoft Modern Desktop (MD‑102), or ITIL Foundation Prior experience managing or leading a field support or desktop support team in a corporate environment Compensation Employee type: Salaried. Currency: USD. Salary: $140,000–$180,000. Incentives: Yes. Disclaimer: Where a specific pay range is noted, it is a good faith estimate at the time of this posting. The actual salary offered will be based on experience, skills, qualifications, market/bus… For more information on AMETEK’s competitive benefits, please refer to the careers page. AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.5 billion. AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers’ most complex challenges. We employ 22,000 colleagues, in 35 countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK is a component of the S&P 500. Visit for more information. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call View phone number on click.appcast.io. #J-18808-Ljbffr AMETEK