Senior Sales Manager - Hotel Sales - Louisiana

External Job Title
Senior Sales Manager - Hotel Sales - Louisiana

Overview
The Senior Sales Manager plays a vital role in driving the continued success of Live! Hotel by developing high-value client relationships and securing new group business that fuels revenue growth. As a leader within our sales team, you bring strategic insight, strong business development capabilities, and a passion for delivering exceptional service at every stage of the guest journey. Your ability to identify new opportunities, craft tailored proposals, and guide clients through the booking process ensures we maximize every revenue opportunity while maintaining the luxury standards that define our AAA Four-Diamond property. Through proactive outreach, polished communication, and a commitment to excellence, you help position Live! Hotel as the premier destination for meetings, conferences, and group travel in the Mid-Atlantic region.

Responsibilities
Where You'll Make an Impact

Develop and maintain an account base, as designated by Sales Leadership, to achieve revenue goals through proactive sales, prompt response to all inquiries and correspondence from clients, prospects, and lead referrals and follow-up on assigned sales leads

Assisting the Director of Sales in implementing a sales action plan for the development of the designated market segments with or without food and beverage which includes Prospecting calls, outside sales calls, performing site tours, related sales trips, trade show planning, and participation and entertainment.

Execute sales calls, trade shows, and sales trips as designated. Driving and travel will be required.

Maintain accurate, legible records and files to ensure quality service and ensure repeat business

This position is an Independent Contributor who will work closely with the Director of Sales and act as an additional resource for the Sales Managers for guidance and brainstorming.

Participate in trade shows and community and professional organizations to maintain high visibility and the achievement of sales and revenue goals.

Perform special projects and other responsibilities as assigned and participate in task forces and committees as requested

Other duties as assigned

Skills To Help You Succeed

Proven business development success

Strong sales, negotiation, and closing skills

Tenacity and curiosity

Excellent cold calling & prospecting skills

Excellent time management, self-motivation

Relationship building/networking skills

Excellent communication, presentation, guest relations, and organizational skills

Exemplary customer service skills

A drive for results

Qualifications
Must Haves:

A four-year college degree or equivalent education/experience.

Minimum of five years of hotel group/conference sales experience.

Requirements:

Exceptional prospecting and negotiation skills

Experience/account knowledge of the Mid-Atlantic Region preferred.

Direct experience with all or some of the following hotel segments is required: Group: Corporate, Association, SMERF, Catering Events

Knowledge of Delphi FDC preferred

Professional written correspondence skills

Willingness and ability to be flexible with work schedule. May require extended hours and work week from time to time.

Must be able to obtain and maintain an appropriate gaming license as mandated by the Maryland Lottery & Gaming Control Agency.

Physical Requirements

Lifting up to 20 lbs.

Pushing/Pull 20 lbs.

Carry up to 20 lbs.

Infrequent Bending/kneeling

Frequent Walking

Frequent Standing

Frequent Sitting

Climbing steps

Working Conditions

24/7 high energy casino with gaming and entertainment space and approximately 650 employees.

Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.

You will work in an environment where smoking is allowed.

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