Food and Beverage Manager

Responsibilities Lead & Inspire Guide, coach, and develop F&B supervisors, banquet captains and frontline associates Foster a culture of collaboration, accountability, and service excellence Lead by example with integrity, professionalism, and energy Deliver Exceptional Guest Experiences Ensure every guest interaction exceeds expectations Respond quickly and thoughtfully to guest feedback and concerns Set clear service standards aligned with the Westin brand Drive Operations Oversee daily operations across all F&B outlets, including restaurants, bars, and room service Ensure service quality, cleanliness, and safety standards are consistently met Support banquet execution to ensure seamless and memorable events Manage Performance & Financials Assist in managing budgets, forecasting, and cost controls Monitor productivity and operational efficiency Use guest satisfaction data (AOS/GSS) to drive continuous improvement Develop Your Team Train, mentor, and support associates to grow their skills and careers Conduct performance reviews and provide ongoing feedback Create a positive, engaging work environment focused on learning Collaborate & Communicate Partner with hotel leadership to align on goals and strategy Maintain strong communication through meetings, logs, and daily touchpoints Promote an open-door, fair, and inclusive workplace culture Requirements High school diploma or GED + 4 years of F&B or hospitality experience OR Associate’s degree (or higher) in Hospitality or related field + 2 years of experience Strong leadership and team development abilities Passion for delivering exceptional guest service Solid financial acumen (budgeting, cost control, forecasting) Excellent communication and problem-solving skills Ability to thrive in a fast-paced, dynamic environment. Certifications & Qualifications High school diploma GED Associate’s degree in Hospitality #J-18808-Ljbffr