Project Manager

Position Summary

The Project Manager is the customer’s primary point of contact for pre-sale activity on QTL lighting projects. The role performs take-offs and application assistance, coordinates with Regional Sales Managers and internal teams, keeps every stakeholder aligned, and follows projects through to closed orders and on-time shipment.

Responsibilities:

• Pre-sale project management
• Act as the main point of contact for pre-sale activity on assigned projects.
• Perform fixture take-offs from plans, schedules, and specifications, and provide application assistance.
• Manage project tasks and timelines, including tasks assigned to other stakeholders, and keep them on schedule.
• Coordinate and participate in meetings with customers, reps, RSMs, and internal teams.
• Identify specification changes, lead-time risks, and pricing exposure early and communicate them clearly.
• Follow up on committed orders and submittals out for review to close business.
• Order accuracy and customer records
• Review customer orders for accuracy, complete documentation, and alignment with the quote before handing off to the Account Manager or Order Entry team.
• Keep NetSuite (ERP/CRM) current: opportunities, customers, contacts, activities, communications, and project notes.
• Build and maintain strong working relationships with customers, reps, and RSMs.
• Product knowledge and improvement
• Maintain a working knowledge of QTL’s product lines, options, and services, and stay current on new offerings.
• Identify and recommend improvements to the quoting and project workflow.
• Other duties as assigned.

Qualifications

Required

• Five or more years of experience as a customer-facing project manager.
• High school diploma or equivalent work experience.
• Demonstrated ability to manage multiple concurrent projects with competing deadlines.
• Strong working knowledge of CRM and ERP systems and Microsoft Office (Excel, Outlook, Teams).
• Excellent written and verbal communication skills.

Preferred

• Bachelor’s degree in business administration, design, or a related field.
• Lighting industry experience (manufacturer, rep agency, electrical distributor, or lighting design and specification).
• Ability to read construction drawings, lighting schedules, and specifications.
• PMP certification.
• NetSuite experience.