Program Manager (For Mental Health Services)

Job Description

Job Description

Under the direct supervision of the Program Director, the Program Manager supervises, assists and trains Mental Health Workers in day-to-day operations and provides direct personal care and supervision to facility staff and residents while promoting client well-being through support with instrumental activities of daily living. 

Job Responsibilities 

• Trains new hire Mental Health Workers in everyday functions.  

• Assists residents in daily living activities and trains residents in self-care practices.  

• Aids staff in administering therapeutic activities, such as physical exercises, arts and crafts, and recreational games.  

• Converses with residents to promote social interaction.  

• Observes, documents, and attends to routine health care needs of residents under supervision of medical personnel and reports client status change to the Lead, PD, or the Nursing Manager as needed.  

• Assists residents in taking medication as prescribed.  

• Accompanies residents on off-grounds trips, instructs and counsels residents in purchase of items.  

• Follows facility safety guidelines including proper lifting technique and Universal Precautions.  

• Reviews weekly treatment plans with clients.  

• Works directly with the catering company to discuss daily census.  

• Orders facility items on a monthly basis.  

• Supports with de-escalating crisis situations.  

• Addresses patient complaints with the support and guidance of the Program Director.  

• Maintains sufficient facility items in stock and readily available for residents and staff use.  

• Facilitates three groups a week.  

• Covers intake department and provides «on-call» support as needed.  

• Duties as assigned. 

Requirements and Qualifications 

• Education: High school diploma or equivalent 

• 1+ years in a leadership role preferred but not required. 

• Certifications: Basic First Aid & CPR, Clear California and Federal background checks 

• A Clear criminal record review and fingerprint background check 

• Successful completion of a Negative Drug Test 

* Hiring is contingent upon a full background screening in accordance with California licensing regulations; DOJ/FBI clearance, pre-employment physical, and TB clearance. DMV printout and Basic First Aid certification are required prior to employment. 

License, Certification, Registration 

• Healthcare Provider Basic Life Support Certification 

• Must have an active Driver's License 

• Must provide proof of vehicle insurance coverage of a minimum of $30,000 liability 

Skills 

• Excellent verbal and written communication 

• Social perceptiveness 

• Service orientation 

• Speaking 

• Active listening 

Physical Demands 

• Occasionally required to sit. 

• Occasionally required to walk. 

• Occasionally required to use hands to finger, handle, or feel. 

• Occasionally required to reach with hands and arms. 

• Occasionally required to talk or hear. 

• Occasionally required to bend, lift or climb 

• Occasionally required to lift light weights (less than 25 pounds). 

• Occasionally required to lift moderate weights (25-50 pounds). 

• Occasionally required to lift heavy weights (50 pounds or greater). 

• Finger dexterity required. 

• Hand coordination required. 

• Specific vision abilities required for this job include close vision, distance vision, ability to adjust or focus.