Assistant General Manager

Job Details Job Title: Assistant General Manager Location: 11940 Riley, OverlandPark, KS 66213 Compensation: $17.25 - $19.25 / hour Worker Type: Employee Time Type: Full time Benefits 401K plan with company match Biweekly bonus incentives Career advancement opportunities DailyPay Do not need to pay for tools Employee discount Employee referral bonuses Fleet referral bonuses Medical, dental and vision insurance benefits PerkSpot platform for special employee discounts Paid PTO after 180 days Spot bonuses through internal rewards program Uniforms paid for and laundered Role Summary Embark on a rewarding career journey with us today as an Assistant General Manager! Full‑service rewards, career advancement, and a dynamic management environment await. Responsibilities Work directly with the General Manager to ensure consistent revenue growth via guest count and lead‑measure performance (core sales mix, MultiCare, Core Plus). Coach and execute excellent customer service while creating an exceptional guest experience. Set a positive example as a leader and build team engagement and efficiency. Develop teammates using internal training programs and ongoing guidance, coaching, and direction. Ensure quality control measures and processes are followed consistently. Handle other duties and projects such as inventory, cash handling processes, guest issues, and concerns. Assist the General Manager with budgeting, sales forecasts, financial performance, expense controls, etc. Provide clear and detailed direction to the team consistently. Maintain a clean, safe, and presentable service center per the Guide to Excellence (GTE). Guide and mentor automotive technicians and CSAs. Perform opening and closing duties when the General Manager is off. Assist in building and maintaining an engaged workforce that reflects customer volume and business needs. Lead daily team huddles and store meetings. Set direction for achieving business goals. Manage inventory and product orders that meet business needs. Adhere to and hold others accountable to all rules and regulations that maintain a safe and productive work environment. Assist guests with their questions and needs in person, electronically, or via telephone. What You’ll Need One to three years of retail management experience. Exceptional oral and written communication skills. Proven ability to inspire and motivate diverse groups. Sound business sense and comprehensive understanding of the retail industry. Ability to analyze, comprehend, and recommend financial objectives that help increase sales and service results. Positive, helpful attitude and professional conduct and appearance at all times. Energy for a fast‑paced, flexible, high‑performance retail environment. ‘Guest First’ mindset. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Physical stamina to stand on hard surfaces, lift and move items up to 50 pounds, and work in hot or cold temperatures, loud noises, and exhaust fumes. Must be at least 18 years of age. Equal Employment Opportunity We’re proud to be an equal opportunity employer and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At TCC, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. #J-18808-Ljbffr 107 Team Car Care East, LLC (US)