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Senior WFM Programs Manager - Data & Automation

T-Mobile

T-Mobile is seeking a Workforce Management program lead for Global Care, focusing on data, reporting, and automation across Power BI, SharePoint, and Verint. You will drive cross-functional WFM initiatives, partner with data and IT teams, and shape ramp strategy and intraday productivity with scalable automation. Required is 5 years of related experience with a Bachelor’s, or an advanced degree with 3 years. Strong SQL, Power BI, and workflow automation skills are strongly preferred. #J-18808-Ljbffr T-Mobile

Vacancy posted 4 days ago
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