PUBLIC AID ELIGIBILITY ASSISTANT

Public Aid Eligibility Assistant

The Division of Family and Community Services is seeking to hire a Public Aid Eligibility Assistant located in the Humboldt Park FCRC Office. Under direct supervision, performs routine casework support functions by screening and registering applications, sorting of incoming documents, maintaining office supplies and forms, and providing office receptionist functions for support staff. Identifies and sorts documents coming into the office. Prepares files protecting customer's confidential information, performs office receptionist duties, answers inquiries and/or directs person to professional staff, and enters information into the eligibility systems. Translates functions/procedures into Spanish for individuals who cannot speak or read English, in contacts with the general public, advocacy groups, customers and community organizations.

Performs routine casework support functions by screening and registering applications, sorting of incoming documents, maintaining office supplies and forms, providing office receptionist functions for support staff. Identifies and sorts documents coming into the office. Prepares files protecting customer's confidential information, performs office receptionist duties, answers inquiries and/or directs person to professional staff, and enters information into the eligibility systems. Translates functions/procedures into Spanish for individuals who cannot speak or read English, in contacts with the general public, advocacy groups, customers and community organizations. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications Requires knowledge, skill and mental development equivalent to the completion of high school. Requires one (1) year of clerical supportive experience in the Department of Human Services or equivalent training and experience. Requires ability to speak, read and write Spanish at a colloquial skill level.

Work Hours: Mon-Fri, 8:30am-5pm, 1 hour unpaid lunch. Headquarter Location: 2753 W North Ave, Chicago, Illinois, 60647 Family and Community Services Region 1 North Intake Humboldt Park FCRC/Cook County Work County: Cook Agency Contact: View email address on click.appcast.io Posting Group: Social Services