Guest Experience Coordinator

This search is being conducted by Flex HR on behalf of Hammer & Nails Chamblee. Qualified candidates should submit a resume within.

Guest Experience Coordinator

(Member Concierge / Sales Associate)

Hammer & Nails Chamblee - The Manor at Chamblee • Chamblee, GA • $16.50-$18.50/hour + Commission • Part Time (Weekends Only)

AI Disclosure: Flex HR may use AI tools to assist with drafting job postings, candidate profiles, and meeting transcription. AI is never used to screen resumes or score candidates - all hiring decisions are made by our human recruiting team.

POSITION SUMMARY

Join the Club. Be the Experience. Hammer & Nails Grooming for Guys is bringing luxury men's grooming to Chamblee, and is hiring driven, polished, and personable Guest Experience Coordinators to help launch the brand in style.

This is the first and last impression for every guest - welcoming them, guiding them through their service journey, and closing the deal on memberships with confidence. This role sells an experience, not just a haircut.

WHAT YOU'LL BE DOING

• Serve as the face of the Hammer & Nails brand, delivering concierge-level hospitality and sales service
• Guide new guests through their first visit and convert them into excited members
• Manage bookings and appointments with accuracy and efficiency
• Keep the lounge environment polished, stocked, and guest-ready
• Track and manage inventory, daily transactions, and membership metrics
• Collaborate with team members to execute sales campaigns and marketing initiatives

WHY YOU'LL LOVE IT HERE

• Unmatched Vibe: Premium "man cave" lounge with oversized leather chairs, curated style, and a smooth soundtrack
• Sales with Style: Earn commission for every membership and product sold
• High-Performing Team: Join a culture that rewards excellence, hustle, and hospitality
• Growth Opportunity: Launching now, growing fast - get in early and grow with the brand
• Flexible scheduling and paid time off

WE'RE LOOKING FOR SOMEONE WHO

• Has excellent communication and people skills
• Is sales-oriented with a passion for hospitality
• Is professional, well-groomed, and reliable
• Has experience in front desk, spa, salon, or hospitality roles (preferred)
• Is comfortable using point-of-sale and scheduling systems
• Can work a flexible schedule including evenings and weekends
• Is willing to open and close the lounge

SCHEDULE

• Saturday: 8:00 AM - 8:00 PM
• Sunday: 12:00 PM - 6:00 PM

REQUIREMENTS

• Able to work on-site at Hammer & Nails, The Manor at Chamblee, Chamblee, GA
• Prior hospitality or membership-based sales experience is required - candidates without this experience will not be considered
• Must be able to relocate or commute to 30341
• Must be legally authorized to work in the U.S.
• Must be available weekdays, weekends, and nights

COMPENSATION & BENEFITS

Compensation: $16.50-$18.50/hour plus sales commission ($5-$50 per membership sold); 40 hours per week. Projected annual compensation (full-time, base + commission): $34,000-$38,000. Top performers can earn up to $68.50/hour with commissions included.

Benefits: Flexible schedule and paid time off.

WORK SCHEDULE & LOCATION

• In-person - The Manor at Chamblee, Chamblee, GA
• Start date: within two weeks