Senior Salesforce Developer (Service Cloud)

Senior Software Developer

At EX Squared LATAM, we are a digital transformation company focused on building innovative, high-impact technology solutions that drive real business value. We partner with top-tier clients across global, regional, and local markets, fostering a collaborative, inclusive, and innovation-driven culture where your ideas truly matter.

Role Overview

We seek a Senior Software Developer with 5+ years of experience, delivering quality software in a planned yet agile environment. A large body of your software engineering work will have been directly involved in Salesforce Service Cloud and/or Health Cloud development.

Our client is a fast-paced healthcare start-up working iteratively on our products and prototyping new solutions serving patients, partners, and internal clinical operations. You will join their growing engineering team that moves quickly and delivers at high quality. This high-impact role will significantly contribute to the codebase, develop the technical landscape, make impactful technical decisions, and set overall technical direction. You'll also have the opportunity to mentor highly skilled engineers.

Location

Fully remote position within Costa Rica and México.

Contract Duration

Long-term.

Language Requirement

Advanced English.

What You'll Do

• You will participate in the entire software development lifecycle including the design, implementation, deployment, testing, documentation, maintenance, and support of Salesforce software applications and tools.
• You will work with a wide variety of languages, engineering domains, tools, frameworks, and 3rd party integrations.
• You will collaborate closely with product management, UX design, and clinical operations to translate requirements into production-ready, highly maintainable, scalable solutions.

What You'll Bring

• 5+ years of hands-on software development experience in professional development environments using agile methodologies, with a strong emphasis on Salesforce CRM development.
• Experience guiding a team in software architecture, design, code reviews, and quality assurance.
• Experience in converting business requirements into technical designs and features.
• Experience defining, coding, maintaining, and deploying custom Salesforce applications using open-source and commercial tools.
• Knowledge of best Salesforce software engineering practices including coding standards, code reviews, source control, security, and build and test processes.
• Demonstrated strong ownership of work coupled with an ability to collaborate openly and transparently.

Your Technical Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• Demonstrated experience in the Salesforce CRM ecosystem (e.g. Lightning, Apex, SOQL, Salesforce APIs, 3rd party integrations, etc.), with an emphasis on proper software engineering and SDLC adherence in Salesforce, without reliance on 3rd party vendors.
• Focused on developing solutions with versioned source code in Git, without using Salesforce Flows whenever possible.
• Expert in SFDX and org-based development using multiple sandboxes as development/deploy environments.
• Strong understanding of CI/CD and deployment pipelines as they pertain to Salesforce development.
• Understanding of package-based development in the Salesforce delivery model.
• Developed Salesforce solutions with large amounts of contact and operational data. Familiar with operational and data scaling concerns with Salesforce CRM.
• Skilled in establishing and developing all layers of automated testing in Salesforce development including unit, integration, and system testing.
• Operates with a DevOps mentality, pulling observability, monitoring, alerting, logging, etc. into the requirements for completion.
• Familiarity with utilizing modern AI software development tools in all aspects of the SDLC.
• Experience with Service Cloud Voice, Omni-Channel, and Digital Engagement.

What Will Make You Stand Out

• Experience in AI applications or AI integrations.
• Experience in healthcare and/or startups.

Why EX Squared?

At EX Squared, we believe in building strong, collaborative teams that create meaningful impact. You'll work alongside talented professionals across the region, contributing to innovative projects while continuing to grow your career in a supportive, flexible, and people-focused environment.

We value curiosity, ownership, continuous learning, and open collaboration, creating an environment where professionals can thrive, grow, and make a meaningful impact.

What We Offer

• Competitive compensation in USD.
• Access to learning platforms and professional development opportunities.
• Flexible work environment.
• Collaborative and multicultural teams.

Eligibility Note

This opportunity is only available to candidates currently residing in México or Costa Rica. Applications outside these regions will not be considered.

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