Veterinary Receptionist

Receptionist Position at Metropolitan Veterinary Center

Welcome to Metropolitan Veterinary Center in vibrant Chicago, IL. We are dedicated to providing the highest standards of care, which is reflected in our respected AAHA accreditation and our excellent 4.6-star Google rating, demonstrating the deep trust we have built within the community. Our mission centers on collaboration and excellence, ensuring every pet receives individualized, compassionate treatment. Metropolitan Veterinary Center operates within a supportive national network focused entirely on the success and well-being of its teammates. We believe in investing in your future, offering programs designed to help all teammates achieve their career goals, whether that means becoming a credentialed technician, pursuing specialty interests, or moving into leadership roles. Veterinarians have immediate access to a wide network of internal specialty consultations, ensuring you always have the support needed to diagnose and treat complex cases. We cultivate a learning environment where every teammate is encouraged to do their best work and expand their skills. Our commitment to medical excellence is evident in our comprehensive service offerings, specializing in high-level small animal care and advanced cardiology services. Being AAHA accredited means we meet rigorous standards in facility management, patient care, and diagnostic capabilities. For those focused on continuous improvement, the hospital prioritizes ongoing education and access to advanced tools and technology. We ensure our teammates have the necessary resources and continuing education opportunities required to deliver exceptional, evidence-based medicine every single day. Located in the heart of Chicago, IL, you gain access to a world-class city that offers limitless opportunities outside of the clinic. Chicago is renowned for its diverse neighborhoods, iconic architecture, world-famous cuisine, and vibrant cultural institutions like Millennium Park and the Art Institute. Whether you are seeking major league sports, pristine lakefront trails, or a globally recognized dining scene, Chicago provides the perfect backdrop for a fulfilling life, making it an incredible place to live, explore, and put down roots.

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.
• The salary range for this position is $17.00-$19.00/Hr. based on experience

Responsibilities and Benefits

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love. Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact View email address on click.appcast.io with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.