Senior Director (Strategy, Governance, and Business Operations)

Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A position at Xcel Energy could be just what you’re looking for. Position Summary Directs strategic business plan processes, drives operational excellence, across the operating companies to maximize achievement of customer satisfaction, workforce effectiveness and operational excellence performance. Provides strategic leadership that fosters a culture of management and personal accountability, employee and public safety and customer satisfaction. Supports the development and implementation of short and long-term business plans that ensure achievement of jurisdictional and corporate business objectives. Essential Responsibilities Enhance performance of the organization by evaluating scorecard results and verifying that action plans are established and executed. Drive for completion of all strategic objectives outlined in the area’s Operating Plan. Lead and implement business strategies and operational plans for department to improve overall business performance and the strategic direction, management, and implementation of innovation improvements. Strategically plan and implement solutions in partnership with other areas focus on improving employee productivity and enhancements to customer service. Ensure business process improvements are prioritized and communicated to the appropriate stakeholders. Monitor performance and effectiveness of specific business process changes. Lead the communication of the operational excellence, organization’s performance results to improve understanding of strategic objectives of organization. Develops and maintains effective relationships across the enterprise to ensure timely and effective information sharing, issue resolution, business learning and common best practices implementation. Attracts, recruits and retains a highly motivated and engaged workforce. Establishes and communicates clear performance expectations so that employees know how their work contributes to the achievement of jurisdictional and corporate objectives. Fosters a culture of operational excellence, management, personal accountability and safety. In partnership with senior leadership, supports the development and implementation of annual and long-term business plans and budgets that effectively utilizes resources and positions the organization to meet future business needs. Minimum Requirements Bachelor's degree in Business, Finance, Engineering, Process Management or a combination of education and experience providing equivalent knowledge. Minimum of 10 years of utility experience, which includes at least 5 years of management experience. Gas, Distribution, Transmission and Plant experience preferred. Strong written and verbal communication skills. Demonstrated leadership skills and ability to implement projects that cross organizations, business units and professional disciplines, supporting culture change and building business acumen. Demonstrated understanding of regulatory requirements and their business and operational implications. Ability to reach results mandatory. Travel may be required. As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy, we strive to be the preferred and trusted provider of the energy our customers need. If you’re ready to be a part of something big, we invite you to join our team. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Individuals with a disability who need an accommodation to apply please contact us at View email address on click.appcast.io. Non-BargainingThe anticipated starting base pay for this position is: $170,700.00 to $242,366.66 per yearThis position is eligible for the following benefits: Annual Incentive Program, Long Term Incentive, Medical/Pharmacy Plan, Dental, Vision, Life Insurance, Dependent Care Reimbursement Account, Health Care Reimbursement Account, Health Savings Account (HSA) (if enrolled in eligible health plan), Limited-Purpose FSA (if enrolled in eligible health plan and HSA), Transportation Reimbursement Account, Short-term disability (STD), Long-term disability (LTD), Employee Assistance Program (EAP), Fitness Center Reimbursement (if enrolled in eligible health plan), Tuition reimbursement, Transit programs, Employee recognition program, Pension, 401(k) plan, Paid time off (PTO), Holidays, Volunteer Paid Time Off (VPTO), Parental Leave. Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part. In any materials you submit, you may redact or remove age-identifying information including but not limited to dates of school attendance and graduation. You will not be penalized for redacting or removing this information. Deadline to Apply: 06/05/26. EEO is the Law | EEO is the Law Supplement | Pay Transparency Nondiscrimination | Equal Opportunity Policy (PDF) | Employee Rights (PDF) All Xcel Energy employees and contractors share responsibility for protecting the company's information and systems by adhering to cybersecurity policies, standards, and best practices, recognizing that cybersecurity is everyone's responsibility. ACCESSIBILITY STATEMENT Xcel Energy endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Xcel Energy Talent Acquisition at View email address on click.appcast.io. 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