Product Lifecycle Process Lead

Managing assigned areas within the Product Lifecycle, the full-time remote Cross-Functional Product Lifecycle Process Lead will oversee team performance, establish documentation standards, and facilitate communication across functions to enhance efficiency and reduce rework. Key responsibilities Manage assigned Product Lifecycle areas, setting priorities and developing staff while ensuring accountability Act as the connection point across lifecycle functions, fostering relationships and removing communication barriers Build and maintain documentation standards, capturing institutional knowledge and establishing shared processes for team handoffs Required qualifications Bachelor's degree in Computer Science, Business Management, or a related field, or equivalent experience Minimum 5 years of experience in cloud services, IT service management, or product/program operations Minimum 3-5 years in a leadership or cross-functional program role Demonstrated experience in building working relationships across teams and developing process documentation Hands-on experience with SaaS products and PaaS platforms (e.g., AWS, Microsoft Azure, Google Cloud Platform)