Senior Lessons Learned Knowledge Management Specialist [1000A0]

Senior Lessons Learned Knowledge Management Specialist

ProSidian Consulting is looking for a Senior Lessons Learned Knowledge Management Specialist in CONUS/OCONUS - Richmond, Virginia to support an engagement for a combat support agency in the US Dept. of Defense who's Analytics Center of Excellence works to expand its capabilities to support the agency with cutting edge, operations research and data science analytics and by leveraging the latest developments in analytics technologies and methods. The agency's automated knowledge management system that supports the implementation of the Joint Lessons Learned Program with workflow processes that facilitate the collection, tracking, management, sharing, collaborative resolution & dissemination of lessons learned to improve the development/readiness of the Joint Force.

The ProSidian Engagement Team Members work to provide Lessons Learned Program Knowledge Management Operational and Retrograde Support including analytical and program management support in the Lessons Learned (LL) Knowledge Management Program arena, principally focused on theater operations support, retrograde and the return supply mission areas. This program will facilitate the collection of lessons learned, observations and recommendations relative to a wide range of Agency policies, practices, processes and procedures.

The ProSidian Team shall provide experienced and knowledgeable consulting services in support of the Knowledge Management Program and collect data through the use of the DOD system of record, Joint Lessons Learned Information System (JLLIS), for knowledge management and lessons learned. This includes executing the active deployment data collection process to include follow-on, pre-deployment, mid-tour, and post-deployment interviews while capturing new personnel insights and observations. In addition, the Team shall also assist in the establishment of JLLIS sites in Agency HQ and field activities as necessary. This support will include the implementation, set-up, training, maintenance, management and other assistance needed to fully integrate the JLLIS throughout Agency HQ and field activities.

The operational and retrograde knowledge management data and the data harvesting processes performed under this support will use the DOD system of record for knowledge management and lessons learned JLLIS on both the Non-classified Internet Protocol Router (NIPR) and Secret Internet Protocol Router (SIPR). The client will provide listings of personnel/offices to be contacted and/or interviewed for retrograde knowledge management input and point of contacts at DLA HQ and field activities. During a typical performance year, The ProSidian Team will be required to assist in up to 12 week- long on-site training events (one of which would be OCONUS), two 3-4 day Joint Training Conferences, and up to 3 two-day site visits to Agency CONUS depots. Additionally, there will be an indeterminate number of 1-day meetings held at locations other than The ProSidian Team/government work site. Government transportation will be provided for such requirements.

This is a Key Personnel addition to the project. Senior Lessons Learned Knowledge Management Specialist Candidates shall work to support requirements for Program Support and primary role is to lead and execute ProSidian's effort in assisting The Agency's ACE in management and execution of JLLP operations and JLLIS.

Professionals in this role should be adept and experienced in developing and leading implementation of the Implementer-Led Design, Evidence, Analysis and Learning (IDEAL) knowledge management strategy principally focused on military theater operations support, retrograde and the return supply mission areas. In addition, professionals will work closely with the Knowledge Management Communications and other key program staff to engage stakeholders in peer-to-peer collaborative learning.

Qualifications

The ProSidian Engagement Team shall support The Agency's in-person knowledge sharing and gathering processes from conceptualization to implementation, coordinating the input from key stakeholders to drive content and managing the staffing and resources to ensure successful implementation. This position will also lead the updating and expansion of applicable KM Systems to effectively facilitate real-time collaborative learning, facilitate peer-to-peer knowledge transfer, reach a broader audience, and address design and user challenges.

As a leader within the Knowledge Management (KM) team, this individual will also contribute to the overall KM strategy of program and enable team members and implementing partners (IPs) to better capture, generate, apply and share high quality information on food security practices. LOE Estimates cover Knowledge Management Technical Leadership and Support (Approx. 30%) | Knowledge Management Event Management and Coordination (Approx. 30%) | Adaptive Management (Approx. 25%) | Administrative Support Services (Approx. 15%).

The Senior Lessons Learned Knowledge Management Specialist shall have consecutive employment in a position with comparable responsibilities within the past five (5) years, Must be able to use a computer to communicate via email; and proficient in Microsoft Office Products (Word/Excel/Power point) and related tools and technology required for the position. Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined.

• 10-20 yrs. Minimum Education/Experience: Bachelor's degree with a minimum of 15 years' experience in DoD Supply Chain Management. Acceptable fields for advanced degrees are as follows: a master's degree in business, business administration, engineering, operations research, mathematics, finance, public policy and administration, or other related discipline. Logistics or management science experience is also required. Required Clearance: Secret
• Demonstrated success managing and facilitating medium- to large-scale face-to-face meetings and participatory learning events
• Experience in leading knowledge management and socialization activities for international development and emergency projects
• Proven project management skills, and ability to work with diverse and high skilled personnel in fast-paced team environment
• Experience leading or participating in a project to develop or overhaul a program's website and responsibility for keeping content current and relevant
• Excellent oral and written communication skills in English
• Intermediate to advanced skills in Microsoft Office applications, primarily Word, Excel, and PowerPoint
• Experience using webinar platforms
• Highly collaborative team player with willingness to pitch in as needed and ability to work on tight deadlines at times
• Willing and able to travel up to 25% of the time - primarily internationally.

Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined.

TRAVEL: Travel as coordinated with the technical point of contact and approved in writing by the Contracting Officer in advance, is allowed, in accordance with Federal Travel Regulations. LOCATION: Work shall be conducted at the CONUS/OCONUS - Richmond, Virginia

• U.S. Citizenship Required
• Excellent oral and written communication skills
• Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe)
• All ProSidian staff must be determined eligible for a "Facility Access Authorization" (also referred to as an "Employment Authorization") by the USG's designated Security Office.