Automotive Receptionist

Automotive Receptionist Full-Time | CMA Toyota & Chevrolet of Martinsburg Pay: $15.00 - $18.00 per hour Be the First Impression of Our Dealership CMA Toyota & Chevrolet of Martinsburg is seeking a friendly, professional, and customer-focused Automotive Receptionist to join our team. If you enjoy helping people, thrive in a fast-paced environment, and have strong communication skills, this could be the perfect opportunity to start or grow your career in the automotive industry. What You'll Do Welcome customers and guests with a professional and friendly attitude Answer and direct a high volume of incoming phone calls Assist customers in connecting with the appropriate sales, service, parts, or administrative team member Provide exceptional customer service both in person and over the phone Support general administrative and clerical duties Maintain accurate customer information and data entry Assist with dealership communications, scheduling, and customer follow-up Help create a positive customer experience from arrival to departure What We're Looking For Customer service, receptionist, front desk, hospitality, retail, or administrative experience preferred Excellent verbal and written communication skills Strong multitasking and organizational abilities Professional phone etiquette and interpersonal skills Ability to remain calm and courteous during busy periods Basic computer skills including Microsoft Office, email, and data entry Ability to learn dealership software and phone systems Reliable attendance and a strong work ethic Positive attitude and team-first mindset High School Diploma or equivalent preferred Benefits Medical, Dental & Vision Insurance Employee Stock Ownership Plan (ESOP) Paid Time Off (PTO) Paid Holidays Employee Vehicle Purchase Program Employee Parts & Service Discounts 401(k) Retirement Savings Plan Company-Paid Life Insurance Career Growth Opportunities Within CMA Why Join CMA? At Carter Myers Automotive, we're proud to be an employee-owned company. Through our ESOP, eligible associates share in the success of the business while building long-term financial security. Whether you're beginning your career or looking for a new opportunity, CMA offers training, advancement opportunities, and a supportive team environment.