General Manager

General Manager

United Ag & Turf NE is a John Deere Dealership with multiple locations across the Northeast. We service customers in a variety of industries such as commercial, construction, agricultural, as well as consumers. United Ag & Turf strives for exceptional customer service throughout all our locations and departments including parts, sales, and service.

United sees an incredible opportunity in the Northeast to continue to expand the John Deere brand. We will continue to invest heavily in the region, building new facilities, updating and upgrading operations and empowering the business to continue to bring on talented, hardworking people to the team. United Ag & Turf is a sister company to United Construction & Forestry, so the opportunities for our employees to leverage career growth and advancement are endless. We invite you to join us now, as this is just the beginning.

United Ag & Turf NE is looking for a General Manager who will be responsible for the achievement of the business location plan objectives and fulfilling the expectations of all stakeholders (owners, customers, and employees). Provides leadership in evaluating, allocating, and managing human, physical and financial resources for the location. Optimizes the profitable growth of the business, the personal growth of employees, and the satisfaction of customers.

What You'll Do

• Executes the business plan and achieves financial performance, including sales, budgets and cost control, according to established goals for a location(s)
• Develops and maintains a positive relationship with all existing and new customers and resolves any elevated customer issues
• Ensures that appropriate communication takes place within and across all departments at the store location(s) which may include leading regular department management staff meetings and all employee meetings
• Communicates the dealership values, principles, vision and mission within their location
• Communicates with other store managers to implement best practices and consistent processes for all departments within the organization
• Supports corporate managers in implementing changes in any department within the location
• Ensures the successful planning and execution of marketing activities and events
• Oversee maintenance, security and a professional appearance of the facility and property for the location
• May represent the company for the sale of machinery to key customers as needed
• Responsible for hiring, development and coaching, evaluation, and effectiveness of the management team and other employees within their store
• Manages on-going relationships with key John Deere personnel

Requirements

What it Takes

• 5+ years of experience in a retail environment
• 1+ additional years of experience as a parts or service manager or in a sales role preferred
• Familiar with John Deere and competitive products
• Experience dealing with elevated customer issues
• Ability to lead and motivate others

Preferred

• Bachelor's degree in agriculture, Business or equivalent experience preferred

Education

• High school diploma or GED

Physical Requirements

• Maneuver on/under heavy equipment and around construction/agricultural sites with loose-footing and irregular terrain.
• Operate a motor vehicle both day and night.
• While performing the duties of the job, the employee is required to stand, sit, talk, hear and use hands and fingers to operate a computer keyboard and telephone
• Specific vision abilities required by this job include close vision requirements
• Hearing ability is sufficient to communicate with others in person or over the phone
• Light to moderate lifting may be required (up to 50 pounds)
• Ability to reach, stoop, kneel, and bend as needed