Assistant Tasting Room & Club Member Manager
NOIRE WINE LLC
Job Description
Job Description
Benefits:
- Bonus based on performance
- Employee discounts
- Flexible schedule
- Supervises tasting room, and event operations at the direction of the General Manager
- Maintains equipment, supplies, and inventory list
- Processes reservations and advance registration payments.
- Inspects facility for cleanliness
- Answers patrons' complaints and resolves problems
- Supervisory Responsibilities
- Manages a team of 4 to 6 tasting room associates
- Motivates team to reach sales and service goals
- Carries out supervisory responsibilities in accordance with company policies
- Manage day-to-day functions of our wine club, including membership enrollment, wine shipments, and communication with members
- Develop and execute wine club events and promotions to increase membership and drive sales
- Act as the main point of contact for wine club members, ensuring their satisfaction and addressing any concerns
- Provide wine tastings for customers in our tasting room, educating them on our wines and winery
- Collaborate with the sales team to increase wine club sales and develop new sales strategies
- Maintaining accurate records and databases of wine club members and their purchases
- One year of experience managing a tasting room or similar sales and service-based management experience.
- 1 years of experience in a wine club or wine-related customer service & sales role
- Strong knowledge of wine and wine production
- Excellent customer service skills and ability to build relationships
- Strong organizational and time management skills
- Ability to work well in a team-oriented environment
- Strong verbal and written communication skills
- Ability to work a flexible schedule, including evenings and weekends
- Ability to lift 35 pounds
- Comfortable standing for long periods.
Vacancy posted 12 days ago
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