Field Technician III - 1st Shift (7:00 AM - 4:00 PM)

Field Technician III

*TWO 1st shift positions available! 7:00 AM - 4:00 PM in our Minden, LA location.

For 140 years, A.W. Chesterton has been an innovator and a knowledge provider for our industrial partners around the globe. From our ground-breaking split seal technologies, to our cutting-edge packing and lubricant solutions, we are continually focused on new ways to bring solutions to our customers, while also celebrating our own rich history and our unique place in the sealing industry.

The lifeblood of our organization are our frontline manufacturing professionals! Whether you are running a machine, assembling product, material prepping, or inspecting finished work, our manufacturing workers collaborate to create and build the world-class products that our customers have come to rely on. In addition to a work environment that promotes learning and promote-from-within opportunities, we understand what matters to our production workers: competitive, market-drive pay, outstanding benefits, and a stable and dependable job place supported by over 140 years of being in business. Whether you have just started to explore manufacturing as a career, or are looking for a place to call home in your next role, Chesterton wants you for our manufacturing team!

Our benefits offering include:

• "Work Today, get paid tomorrow" - withdraw up to 30% of your earned daily wages the next day after you work rather than waiting for pay day!
• Chesterton Student Loan Repayment Program
• BCBS Medical Coverage
• Delta Dental
• 401K savings plan with a Chesterton contribution
• PTO including vacation sick, time, 11 paid holidays, and paid to time off to volunteer for causes
• Vision insurance
• Tuition Reimbursement
• Short-term disability and long-term disability insurance
• HSA & FSA options to cover additional medical costs
• Parental leave for moms and dads to be
• Hiring referral bonuses (up to $3,000 for select roles)

A host of other fringe benefits including legal services, pet insurance, Chesterton relief fund for employees in need, and more!

This job can be described as:

Field Technician III is an expert-level hands-on technician responsible for on-site pump and mechanical seal repair activities. This role possesses field service expertise with responsibilities to ensure safe, efficient, and high-quality execution of pump repair and rotating equipment services.

This position serves as the primary technician on-site, supports continuous improvement, and customer satisfaction through accurate diagnostics, repair execution, and clear communication of findings and recommendations.

Job Model: Hybrid

Hybrid positions will require employees to work both on-site and remote each week under a schedule that has been determined and agreed upon by you and your manager.

A typical day at work would include:

• Consistent, regular and punctual attendance is an essential function of this job.
• Execute pump and mechanical seal repair activities including disassembly, inspection, rebuilding, and testing to manufacturer specifications.
• Diagnose equipment failures, perform root cause analysis, and recommend corrective and preventive solutions to customers.
• Conduct customer equipment surveys and document equipment condition and performance.
• Apply knowledge in mechanical systems, seals, and rotating equipment to troubleshoot complex issues.
• Assemble and test mechanical seals and sub-assemblies, including engineered and non-standard solutions.
• Complete all repairs to quality standards by using inspection and testing (pressure/vacuum testing, dimensional checks).
• Technical Services laser alignment, vibration analysis, abrasive coatings application
• Perform preventive maintenance
• Work in industrial environments including confined spaces, heights, and varying weather conditions.
• Frequent travel with extended stays as needed.
• Required to train other product technician personnel.
• Ensure compliance with OSHA, MSHA, safety regulations, and environmental policies in both field and shop environments.
• Maintain and enforce quality control measures across assembly, repair, and testing processes.
• Participate in continuous improvement initiatives (e.g., 5S, process improvements).
• Maintain clean, organized work environments in accordance with company standards.
• Serve as an on-site point of contact for sales, shop and customers.
• Communicate repair status, findings, and recommendations clearly and professionally.
• Prepare service reports, maintain accurate equipment records, and document as-built configurations.
• Track parts usage, inventory, and job-related materials.
• Work directly and efficiently with customer service staff, direct sales force, distributors and end users.
• Promote a strong safety culture and ensure all team members adhere to safety protocols.
• Identify and report safety hazards and incidents in both field and shop settings.
• Utilize proper PPE and safety equipment, including hoists and lifting devices

Experience you need coming into this job:

• 4 6 years of relevant experience in pump repair, mechanical seals, or industrial maintenance.
• Background in millwright work, rotating equipment, or industrial mechanical systems.
• Strong knowledge of repair for mechanical seal assembly, rotating equipment/pump systems.
• Proven experience in field service or manufacturing environments.
• Ability to read and interpret technical drawings, schematics, and assembly instructions.
• Ability to use precision measurement tools (e.g., micrometers, calipers).
• Strong problem-solving, organizational, and communication skills.
• Ability to lift equipment and perform physically demanding tasks.
• Willingness to work on-call or flexible schedules based on business need
• Technical industrial experience
• Mechanical Seal/Pump assembly and/or product knowledge
• Mechanical ability and light machining experience
• Industrial process experience
• Possesses knowledge of subject matter.
• Performs work under minimal supervision.
• Handles complex issues and problems.
• Must possess a high degree of organizational skill and attention to detail.
• Organization skills and attention to detail
• Communication and customer service skills
• High degree of math, measuring and calibration ability
• Ability to troubleshoot, problem solve, and analyze situations.
• Ability to work in a fast paced environment
• Ability to operate a forklift, hoist, hand truck, and basic industrial machines and tools
• Computer and phone skills required
• Able to write and administrate documents
• Ability to work predominantly in the field
• Valid driver's license required

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand, walk, sit, talk or hear and reach with hands and arms. Occasionally required to stoop, crawl, bend, crouch or kneel. Ability to drive to various locations within the region. Specific vision abilities required by this job include close and distance vision. Exposure to high levels of heat or noise may occur while in the customer plant environment. Ability to lift up to 50 pounds.

Disclaimer:

A.W. CHESTERTON IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All requirements are subject to possible modification to reasonably