Front Desk Agent (PM Shift / Part-time)

Front Desk Agent (PM SHIFT / PART-TIME)Do you love creating memorable experiences and making people feel welcome? Join the team at one of Georgia's most beautiful mountain destinations and become part of a workplace where hospitality, teamwork, and unforgettable guest experiences come together every day.Brasstown Valley Resort & SpaAt Brasstown Valley Resort & Spa, we offer more than just a job — we offer a chance to work in a stunning mountain setting while building valuable hospitality and customer service experience alongside an amazing team.Why You'll Love Working HereFree employee mealsResort discounts and perksBeautiful mountain work environmentFriendly, supportive team cultureOpportunities to grow in hospitalityEvery day is different and rewardingManaged by Coral Hospitality, a leading hospitality management company in the Southeast, Brasstown Valley Resort & Spa is known for exceptional guest experiences, luxury accommodations, championship golf, spa services, horseback riding, and year-round mountain activities.About the RoleAs a Front Desk Agent, you'll be the first smile guests see when they arrive and the friendly face they remember when they leave. You'll help create incredible stays by delivering outstanding service, assisting with reservations, answering questions, and ensuring each guest feels genuinely welcomed.This is a great opportunity for someone who enjoys working with people, thrives in a fast-paced environment, and takes pride in providing excellent customer service.What You'll DoWelcome guests with warmth and professionalismHandle check-ins and check-outs efficientlyAssist with reservations, phone calls, cancellations, and guest requestsProvide information about resort amenities and local attractionsHelp create positive guest experiences from arrival to departureMaintain accuracy with cash handling and billing proceduresWork closely with teammates to support smooth daily operationsAdapt to a flexible schedule that supports resort operationsWhat We're Looking ForCustomer service or hospitality experience preferredFriendly personality with strong communication skillsProfessional, dependable, and team-oriented attitudeComfortable using computers and handling multiple tasksFlexible schedule, including weekends and holidays as neededPositive attitude and willingness to help wherever neededAbility to work 1:00pm-9:00pm and 3:00pm-11:00pmMust have availability to work weekendsJoin Our TeamIf you enjoy connecting with people and want to work somewhere that feels both exciting and rewarding, we'd love to meet you. Come be part of the team that helps guests create lasting mountain memories year after year.Apply today and start your hospitality journey with Brasstown Valley Resort & Spa! Brasstown Valley Resort & Spa