Accessible Technology Assistant (COMPUTER RESC SPEC 1)

Under general supervision, demonstrate, provide training, assist students with set‑up and configuration, and trouble‑shoot a wide variety of accessible technologies for students with disabilities; prepare and present training materials. Train SDC students individually and in small groups to use accessible technology and software such as Livescribe Smartpens, SensusAccess, ClaroRead, Otter.ai, Sonocent, Dragon Naturally Speaking, and JAWS. Assist in coordinating the conversion and distribution of electronic/alternative media for students with disabilities (expediting and tracking the conversion process, including seeking publisher permission, researching outside sources, verifying copyright‑required proof of purchase, scanning and editing, and ensuring timely project completion and delivery). Coordinate loan of accessible equipment to SDC students; keep records, check out/in equipment; maintain equipment and inventory. Other duties as assigned. Overview The Student Disability Center (SDC) within the division of Student Affairs oversees the provision of academic accommodations, adjustments, and services for approximately 4,100 disabled students to facilitate equal access to the University's educational programs. Through an interactive process, students receive specialized academic support services and adjustments, disability management counseling, academic advising specific to disability impact, and the provision of accessible/assistive technology options and training. Responsibilities Demonstrate, provide training, and assist students with set‑up, configuration, and troubleshooting of accessible technologies. Develop and present training materials for students. Coordinate conversion and distribution of electronic/alternative media, including publisher permissions, research, copyright proof, scanning, editing, and project delivery. Coordinate loan of accessible equipment, maintain equipment inventory, and manage records. Provide instructional support individually and in small groups. Other duties as assigned. Key Responsibilities 50% Provide Training/Assistance to Students with Disabilities in using Accessible and Assistive Technologies. 50% Assist in Coordinating Alternative Media, Communications, Record‑Keeping, and Other Accommodations; Various Departmental Needs. Qualifications High School Diploma and/or equivalent experience. Minimum 2+ years experience in a college setting in Disability services or similar environment. Experience providing tech support/troubleshooting for devices and multiple operating systems, software, apps, and cloud storage services for students who use personal equipment. Experience using accessible/assistive devices, software, apps, online services, and web/mobile applications such as Livescribe Smartpens, assistive listening devices, ABBYY, ClaroRead, Dragon Naturally Speaking, JAWS, SensusAccess, Google Docs, Box.com, etc. Experience creating electronic text and alternative formats using OCR to convert to .doc, .rtf, .pdf, .jpeg, .mp3, .epub, .mobi, Braille. Experience interacting with individuals of varying ages, roles, and cultural backgrounds via email, telephone, video conferencing, VOIP, or IM, and researching new technologies. Strong organizational, interpersonal, and communication skills, ability to manage multiple priorities, provide training and support for accessible technologies, respond effectively to inquiries, and maintain confidentiality. Interpersonal and oral communication skills to provide individual and small group technical training and support. Knowledge of confidentiality requirements and ability to protect and maintain confidential student information. Preferred Qualifications Experience entering data into a database, preparing and presenting training materials, and using office equipment (fax, copier, scanner). Experience preparing accessible documents, reports, and spreadsheets and editing and proofreading using MS Office or Google Docs. Ability to learn database(s) specific to Student Disability Center functions and other specialized technology. Knowledge of accommodations process, SDC policies, procedures, and services for students. Knowledge of University policies and procedures and applicable federal mandates for electronic accessibility. Position Information Salary: $30.84/hr – $42.34/hr. Salary Frequency: Hourly Salary Grade: STEPS UC Job Title: COMPUTER RESC SPEC 1 UC Job Code: 004805 Number of Positions: 1 Appointment Type: Staff: Career Percentage of Time: 100% Fixed Work Schedule: TBD Location: Davis, CA Union Representation: TX‑Technical Professionals Benefits Eligible: Yes This position is 100% on‑site Benefits High‑quality and low‑cost medical plans. UC pays for Dental and Vision insurance premiums. Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave. Paid Holidays annually per UC Davis Health Policies or Collective Bargaining Agreement. Paid Time Off/Vacation/Sick Time per policy. Continuing Education allowance and Education Reimbursement Program per policy. Access to free professional development courses and learning opportunities. WorkLife and Wellness programs and resources. On‑site Employee Assistance Program with free mental health services. Supplemental insurance including additional life, short/long term disability, pet insurance, and legal coverage. Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles. Retirement benefit options including Pension and other Retirement Saving Plans. Physical Demands Standing – Occasional up to 3 Hours Walking – Occasional up to 3 Hours Sitting – Continuous 6 to 8+ Hours Lifting/Carrying 0‑25 lbs – Occasional up to 3 Hours Lifting/Carrying 26‑50 lbs – Never 0 Hours Lifting/Carrying over 50 lbs – Never 0 Hours Pushing/Pulling 0‑25 lbs – Never 0 Hours Pushing/Pulling 26‑50 lbs – Never 0 Hours Pushing/Pulling over 50 lbs – Never 0 Hours Bending/Stooping – Never 0 Hours Squatting/Kneeling – Never 0 Hours Twisting – Never 0 Hours Climbing – Never 0 Hours Reaching overhead – Never 0 Hours Keyboard use/repetitive motion – Never 0 Hours Environmental Demands Chemicals, dust, gases, or fumes – Never 0 Hours Loud noise levels – Never 0 Hours Marked changes in humidity or temperature – Never 0 Hours Microwave/Radiation – Never 0 Hours Operating motor vehicles and/or equipment – Never 0 Hours Extreme Temperatures – Never 0 Hours Uneven Surfaces or Elevations – Never 0 Hours Mental Demands Sustained attention and concentration – Continuous 6 to 8+ Hours Complex problem solving/reasoning – Continuous 6 to 8+ Hours Ability to organize & prioritize – Continuous 6 to 8+ HoursCommunication skills – Continuous 6 to 8+ Hours Numerical skills – Continuous 6 to 8+ Hours Constant Interaction – Frequent 3 to 6 Hours Customer/Patient Contact – Frequent 3 to 6 Hours Multiple Concurrent Tasks – Frequent 3 to 6 Hours Work Environment UC Davis is a smoke and tobacco‑free campus. Smoking and use of smokeless tobacco products and unregulated nicotine products are strictly prohibited on any UC Davis property. Peaks periods may require extended work hours. This position requires daily on‑site presence Monday‑Friday 8am‑5pm, with periodic remote work only. Special Requirements Clear criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment. Designation as a mandated reporter under CANRA and UC policy; employment contingent on compliance with applicable policies, procedures and training requirements. Misconduct Disclosure Requirement As a condition of employment, the final candidate who accepts a conditional offer will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct, received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct, have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct, or have filed an appeal of a finding of misconduct with a previous employer. Equal Opportunity Employer The University of California, Davis is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. To view the University of California’s Anti-Discrimination Policy, please visit: #J-18808-Ljbffr UC Davis Health Informatics