Dispatch Coordinator

Job DescriptionJob DescriptionReady to Elevate Your Career? Join Frank Gay Services as aDispatcher Coordinator!At Frank Gay Services, we’re more than just a workplace, we’re a community. Step into a welcoming environment where you’ll have your own personalized workspace and be greeted by a supportive management team invested in your success. Collaboration, transparency, and growth are at the heart of what we do, ensuring your ideas are valued and your career goals encouraged.With clear paths for advancement and ongoing training and coaching, your effort directly impacts your success. Join a team that rewards your hard work and supports your journey every step of the way.Compensation:$18/hr. + Up to 600 in monthly performance bonusesWhy YOU Should Join Our Team:Competitive Pay: Your hard work deserves top compensation.Comprehensive Benefits: Medical, Prescription, Dental, and Vision plans to keep you and your loved ones healthy.Security & Growth: Disability & Term Life Insurance, plus matching 401k benefits.Career Development: Ongoing training & development with clear pathways for growth.Paid Time Off: Paid Holidays & PTO to ensure you can recharge and enjoy life outside of work.What YOU Will Do:Deliver exceptional customer serviceWork in a team environmentDrive revenue and help meet the market goalsScheduling and routing of techniciansCoordinate the correct skilled technicians to the right service callsHandle customer service requests and issues while collaborating with department management on customer satisfaction solutions and strategiesHelp others and feel great doing it!What We Need from YOU:2 years of call center and/or dispatch experience minimumMust be able to work in a fast-paced environmentMust be able to prioritize tasksService Titan experience a major plus!Superb customer service skills, honest, dependable, and reliableMust pass background check and drug screen