VoC Program Lead - CX Insights & Qualtrics
Freshworks
Freshworks is seeking a Senior Program Manager to own VoC initiatives, manage Qualtrics-based surveys, and translate insights into product and CX strategies. You will collaborate with Product, Engineering, and Customer Adoption teams to drive a standardized feedback loop and insights-driven decisions. The role requires 4+ years in program management and CX/VoC ownership, with hands-on Qualtrics experience. This is a hybrid position based out of our San Mateo, CA headquarters, with 3 days onsite #J-18808-Ljbffr Freshworks
Vacancy posted 8 hours ago
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