Support Center Specialist II - Member & Provider Helpdesk

Molina Healthcare of Illinois

Molina Healthcare in Columbus, MS, is seeking an experienced Customer Service Associate to support members and providers across Medicaid, Medicare and Marketplace programs. You will handle inquiries via phone, chat and email, document interactions, and strive for first-call resolution while upholding Molina values.

The role emphasizes empathy, accuracy, HIPAA compliance, and collaboration with internal teams to improve member experience and provider engagement.

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Vacancy posted 1 day ago

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