Collision Center Estimator

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. About the Organization Desoto Collision Center is a locally owned, family business serving the southeastern Tennessee and north Mississippi areas. At Desoto Collision Center, our mission is to provide top‑notch auto body repairs and exceptional customer service. We consistently deliver this promise through our commitment to attracting and retaining talented, long‑term employees at every level within our organization. Description Desoto Collision Center is looking to add motivated and dedicated members to our team. The Collision Center Estimator is responsible for capturing every viable job that enters the building. The position writes accurate estimates and follows the vehicle progress through the repair process, educating customers about the repair process and keeping customers informed and files updated. Responsibilities File Management and DRP Compliance – ensures all files are up to date and accurate per DRP guidelines. Customer Communication – follow DCC policies for updating customers throughout the repair process. Parts – may perform part searches and place orders if needed. Organized and Safe Work Environment – keeps workspace clean and organized, adheres to DCC dress code, wears proper safety equipment when necessary. Sales – encourages customers to schedule their vehicles for repair and prepares complete and accurate estimates to minimize supplements. Team Engagement – active participant in morning meetings, aware of sublet repairs and status of customers’ vehicles, communicates issues or concerns to team members to resolve problems. Perform other duties as assigned by Manager to ensure efficient and effective business operations. Position Requirements Valid Driver’s License Reliable attendance required Excellent verbal and written communication skills Knowledge of insurance procedures and requirements Efficient in estimating systems (CCC1) Ability to write accurate repair estimates Ability to manage multiple projects in a fast‐paced environment Commitment for continued learning (I‑Car) This position is currently accepting applications. Location: Olive Branch Full‑Time / Part‑Time #J-18808-Ljbffr