Patient Advocate
$21.61 - $30.79 per hourJefferson Health
- # Patient AdvocateApply: Camden County, NJ: Full time: Posted Today: REQ-0036194**Number of Positions in Requisition**1**Job Details**Summary The Patient Advocate is charged with helping a patient's hospital journey go as smoothly as possible by acting in the best interest of the patient. Dignity, respect and consideration are the cornerstones of patients' rights. The advocate operates within an ethical construct, seeks to promote the patient's interest first and foremost, and then promotes relationships between staff and patients. These efforts lead to a more positive and individualized healthcare experience, recognizing the diversity and uniqueness of each person. The advocate proactively communicates and demonstrates the concern and responsiveness of The patient advocacy service provides a specific channel through which patients can seek solutions to problems, concerns, and unmet needs. The Patient Advocate requires providing service to the all age populations- from infant to frail elderly, in a manner that demonstrates an understanding of the functional/developmental age of the individual served,**Job Description****Job Duties*** Investigate and manage complaints by patients, their families, visitors, staff members and other healthcare consumers and work with all necessary parties toward a complaint’s resolution. The Patient Advocate will comply with federal regulations from HIPAA, CMS guidelines and various patients’ rights law.* Intervene in crisis situations and negotiate resolutions between conflicted parties.* Proactively round on patients and families while in the hospital.* Works closely with the nurse manager, physician, nursing staff and other clinical and non-clinical members to investigate the goals of resolution of the complaint/situation.* Document all complaints, grievances, and interactions in the electronic feedback system and works independently or supports Quality and Safety with complaints and grievances through the case's close.* Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.(Do not delete, move or over-write this statement)* Duties as assigned.**Minimum Qualifications*** Associate’s Degree or three years of experience working in a service-oriented organization, preferably in a healthcare setting required.* Must possess self-motivation, excellent interpersonal and communication skills.* Demonstrated mediation, conflict resolution and crisis intervention skills required.* Computer proficiency must be demonstrated in word processing as well as applications necessary to fulfill department procedures.**Salary Range**$21.61 to $30.79 HourlyThe actual hiring rate will be determined based on candidate experience, skills and qualifications. This position is not eligible for an annual incentive. Positions posted as annual salaries reflect an estimated amount for a 1.0 Full-Time Equivalent (FTE) (i.e. 40 hour equivalent)), positions for less than 1.0 FTE will be prorated.) **Work Shift**Rotating (United States of America)**Worker Sub Type**Regular**Employee Entity**Kennedy University Hospitals, Inc**Primary Location Address**18 East Laurel Road, Stratford, New Jersey, United States of AmericaNationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years. Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status. **Benefits**Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.
- J-18808-Ljbffr Jefferson Health
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Patient Advocate in Brooklyn, NY vacancy
- ...Patient Care Advocate At Justice Grown, we're looking for customer-focused individuals who are passionate about helping others and delivering exceptional service in a fast-paced, highly regulated retail environment. As a Patient Care Advocate (PCA), you'll guide customers...SuggestedFull timeTemporary workWork at officeFlexible hoursNight shift
Renew Cannabis Co.
Brooklyn, NY23 hours ago - EVP Eyecare in Denver, CO is seeking a Patient Experience Representative to schedule clinical appointments and provide exceptional patient communication. You will manage patient demographics, insurance details, and appointment information while maintaining a welcoming,...Suggested
- ## Patient AdvocateApply: United States: Full time: Posted Today: R-0000025472OneOncology is positioning community oncologists to drive... ...and refunds. Provide support and expertise in the Patient Advocate role. Provide financial counseling services regarding payment arrangements...SuggestedFull timeWork at office
- UK Kings Daughters is seeking a dedicated professional to respond promptly and compassionately to patient and family concerns, collaborating with care teams to resolve issues and improve patient experience. The role includes documenting obstacles, researching root causes...Suggested
- Parkland Community Health Plan is seeking a Patient Relations Advisor to manage and resolve patient feedback from intake to closure. You will investigate complex concerns, prepare formal responses, and advise clinical partners on complaint handling while ensuring regulatory...Suggested
$25 - $29.38 per hour
## Patient Services Advocate IIApply: In Person: Commerce, CA 90022: Full time: Posted 2 Days Ago: JR10633**Grow Healthy**If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others...Hourly payFull timeFlexible hours$58.66k - $87.3k
...0 Hours Bi-Weekly | Day Shift Benefits Eligible Make a Difference in the Patient Experience Meritus Medical Center is seeking a compassionate, resourceful, and customer-focused Patient Advocate to serve as a trusted liaison between patients, families, healthcare providers...Full timeTemporary workShift workNight shiftWeekend workDay shiftAfternoon shift- Description Job Title: Patient Advocate Department: Billing Office Reports To: Director and Asst Director of Patient Advocacy & Services FLSA Status: Non-Exempt Shift: Hybrid Bilingual Preffered Position Summary The Patient Advocate is responsible for providing effective...Work at officeShift work
- St. Luke's University Health Network is seeking a Patient Concierge at Cedar Point Primary Care in Allentown, PA. The role focuses on delivering an exceptional patient experience through proactive engagement, clerical support, and seamless scheduling and registration. Responsibilities...
$23.39 - $35.78 per hour
...are not simply valued - they’re invaluable. Join our team at Providence Regional Medical Center Everett and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to...Minimum wagePart timeLocal areaShift work- OhioHealth Mansfield Hospital seeks a Service Excellence Ambassador to provide exceptional customer service to patients, families, visitors, and physicians, while maintaining confidentiality and facilitating communication with staff. The role emphasizes patient advocacy...Day shift
- Brooke Glen Behavioral Hospital in Fort Washington, PA seeks a Patient Experience Liaison to proactively engage with patients and families, addressing concerns early to prevent escalation. The role ensures clear communication between patients, staff and leadership, and...
- Meritus Medical Center in Hagerstown, MD seeks a compassionate Patient Advocate to serve as a trusted liaison between patients, families, clinicians, and hospital leadership. You will help patients navigate their healthcare journey, address concerns, facilitate timely...Full timeDay shift
- ...Austin | 624A 911 W 38th Street Ste 402 Austin, TX 78705, USA Description We have an exciting and rewarding position open - Patient Advocate. In this role, you’ll be the friendly and professional first point of contact for our patients, helping create a positive and...Extra incomeFull timeWork at officeRelocation packageMonday to Friday
- Singing River Health System in Ocean Springs is seeking a Patient Care Associate to provide basic nursing care to patients under the supervision of a Registered Nurse or LPN. The role follows established care plans and CDC infection control guidelines to ensure patient...
- AltaMed Health Services Corp. is seeking a Patient Services Advocate II - Dental to warmly welcome patients and manage front office needs in Los Angeles, CA. The role emphasizes compassionate communication and teamwork to deliver patient-focused care. You will assist in...
- Palmetto Infusion is seeking a Financial Counselor to act as the financial liaison for patients, helping them obtain funding assistance and ensure timely collection of patient balances across infusion services. The role requires at least 1 year in healthcare or customer...Monday to Friday
- OSF HealthCare, located in Galesburg, IL, seeks a Patient Financial Navigator to ensure accurate medical records, proper insurance coverage, and patient financial education. This role focuses on communicating financial responsibilities before and after services and guiding...
- University of Utah in Murray, UT is seeking a call center specialist to assist patient scheduling and provider messaging. This role focuses on delivering friendly, accurate information and routing requests to appropriate departments. After training, a work-from-home option...Remote jobWork from homeDay shift
- Sturdy Memorial Hospital is seeking a Patient Care Liaison for the Emergency Department to support patients, families, and visitors during evening shifts. This part-time role emphasizes strong communication and compassionate service while coordinating information and referrals...Part timeAfternoon shift
- ## Patient Advocate (Full-Time/Day) Center CityApplylocations: Gibbon Buildingtime type: Full timeposted on: Posted Todaytime left to apply: End Date: July 2, 2026 (6 days left to apply)job requisition id: REQ-0030649**Job Details**The Patient Advocate is charged with...Daily paidFull timeTemporary workPart timeFlexible hoursShift work
- St. Claire Regional Medical Center in Morehead, KY is seeking a Financial Navigator to guide patients through costs, coverage, and resources, ensuring clear understanding and timely access to care. You will educate patients on insurance benefits, discuss payment options...
- VXI is hiring a Patient Care Advocate to help patients enroll in the Prescription Payment Plan, verify eligibility, and manage cost-sharing for eligible medications. You will coordinate with insurance providers, healthcare professionals, and pharmacies to ensure smooth...Remote job
- Oakwood Springs in Oklahoma City seeks a Financial Counselor to manage patient accounts, counsel on admitting and discharging processes, and discuss payment options. Duties include pre-admission data collection, cash handling, and coordinating with the insurance process...
- Orthopaedic Solutions Management in Clearwater, FL is seeking a Financial Counselor to manage unpaid patient balances, verify insurance, establish payment plans, and resolve billing concerns with accuracy. You will handle high volumes of patient calls, analyze deductibles...
- McPherson Center for Health is seeking a Financial Counselor to help patients manage payments and charity applications. You will work with billing, insurance, and patient inquiries to ensure balances are paid or appropriately arranged. Responsibilities include creating...
- Norton Healthcare, Inc. is seeking a Financial Counselor to act as a liaison between patient registration, insurance verification, and providers. The role emphasizes excellent customer service and positive interactions with patients, representatives, and other customers...
- Jefferson Health is seeking a Patient Advocate to support patient journeys in Camden County, NJ. The role involves addressing complaints, ensuring privacy and rights compliance, and coordinating with clinical staff to resolve issues with compassion and efficiency. The...Full timeRotating shift
- Atlantic Health's Newton Medical Center in Newton, NJ is seeking a Registered Nurse to collaborate with a healthcare team to treat patients with injuries, illnesses or disabilities. You will monitor patients, administer medications, educate patients, and maintain...
- A healthcare staffing agency in Kentucky is seeking a compassionate Care Manager to coordinate care for patients, combining remote work with in-person community engagement. The ideal candidate should be a licensed RN or LSW with at least 3 years of experience in care coordination...Remote job
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Patient Advocate. Be the first to apply!
Related searches
- customer care advocate Brooklyn, NY
- customer service advocate Brooklyn, NY
- victim advocate Brooklyn, NY
- client advocate Brooklyn, NY
- legal advocate Brooklyn, NY
- patient advocate Brooklyn, NY
- member advocate Brooklyn, NY
- quality advocate Brooklyn, NY
- patient financial advocate Brooklyn, NY
- customer experience advocate Brooklyn, NY