Workers' Compensation Specialist

Title: Workers' Compensation Specialist

Employment Type: Full Time

Work Hours: Monday through Friday, 8:00am - 5:00pm

City: Bettendorf

State: Iowa

We care about our employees! We value and respect the talented and committed people that make up our practice. Be a part of an organization that works to make a difference in the lives of its patients by encouraging you to be your best every day.

Position Responsibilities:

In this role, you will be responsible for managing patient workers' compensation matters and related tasks to ensure care is scheduled appropriately and free from complication. Key responsibilities include answering and returning workers' compensation insurance calls promptly and professionally, verifying workers' compensation coverage, obtaining prior authorizations for surgeries, MRIs, and other diagnostic testing as needed, and coordinating appointments with adjusters and medical facilities. You will send office notes daily to case managers, adjusters, and employers, documenting all interactions with patients, case managers, and employers accurately in the patient's medical record. This role also involves coordinating causation, impairment ratings, and IME requests and appointments. ORA holds all our staff members accountable for providing high-level care, maintaining patient confidentiality, and complying with all HIPAA rules and regulations. As a Workers' Compensation Specialist, you will play a vital role in ensuring efficient communication between providers, patients, employers, and insurance representatives. 

Requirements:

This position requires a high school diploma or equivalent. One year of medical office insurance and/or workers' compensation experience is preferred. The ideal candidate will demonstrate strong phone etiquette and exceptional customer service skills. Proficiency working with computer applications, software programs, and Electronic Medical Records (EMR) systems is required, along with solid foundational computer skills, including accurate typing. Candidates should possess a working knowledge of insurance payers and medical terminology. Strong organizational skills, attention to detail, and the ability to effectively prioritize and manage multiple tasks in a fast-paced environment are essential for success in this role.

Benefits:

More information about the benefits offered as part of our employment package with ORA Orthopedics is available here: Please note that some benefits are dependent upon the position and employment status held.

ORA Orthopedics is the Quad Cities' largest and most comprehensive orthopedic provider, proudly offering an integrated continuum of orthopedic care that includes orthopedic sub-specialty clinics, walk-in care at our Urgent OrthoCARE clinics, diagnostic imaging, physical therapy, outpatient surgery, and more. For more information on our practice, visit our website at Apply to join our team today!