Restoration Operations Manager

Job Description

Job Description

Benefits:

• Competitive salary
• Bonus based on performance
• Employee discounts
• Paid time off
• Training & development

Restoration Operations Manager Benefits and Perks

• Competitive Salary
• Bonus based on performance
• Paid time off
• Training & development
• Fast Paced Environment
• Health Benefit Options
• Rewarded for company growth
• Exercise independent judgment
• Direct report to owner

Restoration Operations Manager Job Summary 

This position is a pivotal leadership position within the cleaning and restoration industry, responsible for overseeing all aspects of the company's operations. This role entails managing daily business activities, ensuring projects are completed efficiently, and maintaining high levels of customer satisfaction. The Operations Manager will develop strategic plans to drive business growth, manage company resources, and uphold strict compliance with industry standards. With a focus on quality service delivery, the Operations Manager also nurtures client relationships, leads and mentors staff, and optimizes operational processes. Ideal candidates will have a strong background in management, proven industry experience, and relevant certifications such as IICRC. This role is suited for a dynamic leader looking to make a significant impact in a fast-paced environment.

Restoration Operations Manager Responsibilities 

• Oversee daily operations of the business unit including effective management of resources, staff performance, and customer satisfaction. 
• Develop and implement strategic plans that align with company goals, focusing on operational efficiency and revenue growth.
• Maintain a high standard of service delivery, ensuring compliance with industry regulations and company policies. 
• Cultivate strong relationships with clients, suppliers, and industry professionals to enhance service offerings and business development. 
• Manage budgets, forecasts, and reports; implement strategies to reduce costs and maximize profitability. 
• Provide leadership, training, and guidance to staff; fostering a productive work environment and promoting a culture of teamwork and continuous improvement. 
• Mentor and train new technicians with in-the-field leadership.

MUST HAVE experience managing restoration projects in water, fire/smoke, mold mitigation & remediation, and/or biohazard cleanup

Restoration Operations Manager Qualifications

• MUST HAVE three (3) to five (5) years of relevant industry experience including managing restoration projects and supervising crews. Relevant industry experience includes water, fire/smoke, mold mitigation & remediation, and/or biohazard cleanup.
• Proficient technical skills, experience, and certifications in areas of service Company provides. Possession of 3 or more of the following industry certifications (IICRC or equivalent) is a plus: Water Restoration Technician (WRT), Applied Structural Drying Technician (ASD), Carpet Cleaning Technician (CCT), Anti-Microbial Remediation Technician (AMRT), Fire & Smoke Restoration Technician (FSRT), Mold Remediation Specialist (MRS), Trauma & Crime Scene Technician (TCST).
• Strong understanding of business management, operational processes, and customer service.
• Excellent communication, interpersonal, and leadership skills to lead crews of technicians.
• Ability to strategize, solve problems effectively, and handle multiple priorities in a fast-paced environment.
• Comfortability in creating Xactimate estimates.
• Ability to learn and work within various technologies. 
• Ability to work in the field.
• Veteran (optional)

Other Requirements

• Valid driver’s license, clean driving record & insurable driver.
• Effective written and oral communication in English with basic math and computer skills.
• Ability to lift a minimum of 50lbs regularly, up to 100lbs with assistance.
• Ability to climb ladders, work at ceiling heights, work in tight spaces, sit/stand/walk for prolonged periods of time, repetitively push/pull/lift/carry objects, work with/around cleaning products/chemicals.
• Ability to work overtime as needed.

  Kind of People We Look For

• Outgoing and engaging personality.
• Willing to roll up your sleeves and contribute to hands-on tasks and operational duties as needed.
• Open-minded and willing to learn and evolve.
• Able to follow instructions and teach others.
• Want to make a positive impact on their company, clients, and communities.

Company Overview

An opportunity to join one of the fastest growing cleaning and restoration businesses in the United States. Voda Cleaning and Restoration is a premier provider in the cleaning and restoration industry, known for delivering exceptional services across residential and commercial sectors. With a commitment to excellence and a focus on sustainable practices, Voda utilizes the latest technologies and techniques to ensure optimal results. Our team of certified professionals is dedicated to restoring safety and beauty to environments affected by water, fire, and mold damage, ensuring customer satisfaction through every step of the process.

Welcome to Voda Cleaning and Restoration!

Are you ready to join a dynamic team that is dedicated to a new level of clean? Voda Cleaning and Restoration is not just another cleaning and restoration company; we are the vanguard of excellence in the industry, setting new standards for quality, innovation, and customer satisfaction. As we continue to expand our operations, we're on the lookout for enthusiastic and driven individuals who are passionate about making a difference and leaving a lasting impact in our customers' lives.

At Voda, we understand that a clean and safe environment is essential for human well-being. We take great pride in our ability to restore order, beauty, and safety to homes and businesses after the ravaging effects of water, fire, mold, or other disasters. Our team of technicians comprises skilled professionals who excel in their respective fields, delivering nothing short of perfection in every job we undertake.

What sets Voda Cleaning and Restoration apart?

1. Cutting-edge Technology: Embracing the latest advancements in cleaning and restoration technology, we equip our teams with state-of-the-art tools and equipment, making seemingly impossible tasks achievable.
2. Expertise and Training: Our employees are the heart of our success, and we invest heavily in their growth and development. We provide comprehensive training programs and continuous learning opportunities to ensure they stay at the top of their game.
3. Passionate Team: When you join Voda, you become part of a family that shares an unyielding passion for our mission. Together, we tackle challenges head-on and celebrate triumphs as one united force.
4. Client-Centric Approach: We place our clients at the core of everything we do. Our unwavering commitment to exceptional service has earned us a reputation as the go-to experts for cleaning and restoration needs.
5. Impactful Work: At Voda, every day presents a new chance to make a meaningful difference in people's lives. From salvaging cherished possessions to restoring homes and businesses, our work goes beyond cleaning; it gives hope and brings joy to those in distress.
6. Growth Opportunities: We believe in nurturing talent from within. As you grow with Voda, you'll have access to a world of opportunities for career advancement and personal growth.
7. Positive Environment: A positive work environment is key to our success. We encourage open communication, collaboration, and an atmosphere where creativity and ideas flourish.

So, if you're ready to embark on a journey of impact and excellence, Voda Cleaning and Restoration welcomes you with open arms. Together, we will forge a brighter, cleaner future for our clients, our team, and the world around us.

Join us and be a part of something extraordinary! Apply now and become part of a greater mission!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Voda Cleaning and Restoration Corporate.