Receptionist / Patient Services Representative

Job Description

Job Description

Location: King of Prussia, PA
Job Type: Contract

About the Role

We are seeking a professional and customer-focused Receptionist / Patient Services Representative to support a busy medical practice with six practitioners. This individual will serve as the first point of contact for patients and play a key role in ensuring smooth front office operations and exceptional patient service.

The ideal candidate is organized, personable, detail-oriented, and able to multitask effectively in a fast-paced healthcare environment.

Key Responsibilities

• Answer and direct incoming phone calls in a professional and courteous manner
• Greet and assist patients upon arrival
• Schedule and confirm patient appointments
• Verify patient insurance information and eligibility
• Register and discharge patients accurately
• Prepare, organize, and maintain patient files and documentation
• Ensure confidentiality and accuracy of patient information
• Provide excellent customer service to patients, families, and staff
• Assist with general administrative and clerical duties as needed

Qualifications

• Previous medical office or healthcare administrative experience preferred
• Knowledge of medical terminology is a plus
• Strong computer and data entry skills
• Excellent communication and interpersonal skills
• Ability to multitask in a fast-paced environment
• Professional appearance and demeanor
• Strong attention to detail and organizational skills

Preferred Skills

• Experience with electronic medical records (EMR) systems
• Insurance verification experience
• Appointment scheduling experience in a medical setting

Our Professional Division works with clients as a stakeholder in their hiring strategy and process. We facilitate a solid match for our employees and clients, examining the experience and team dynamics required for a great match. Our professional team was handpicked from 25 years of recruiting and staffing experience to build our Professional team to be the best in the industry. We focus on professional placements in your Executive Placement, Accounting & Finance, Human Resources, and Administrative Support areas. We place candidates leveraging direct hire, contract-to-hire, contingent, and “Smart Hire” modalities.

Company Description

Our Professional Division works with clients as a stakeholder in their hiring strategy and process. We facilitate a solid match for our employees and clients, examining the experience and team dynamics required for a great match. Our professional team was handpicked from 25 years of recruiting and staffing experience to build our Professional team to be the best in the industry. We focus on professional placements in your Executive Placement, Accounting & Finance, Human Resources, and Administrative Support areas. We place candidates leveraging direct hire, contract-to-hire, contingent, and “Smart Hire” modalities.