Funeral Director

Job Description

Job Description

Milestone Funeral Partners is seeking a compassionate, service-driven Funeral Director to join our growing team in Southwest , NY . This full-time opportunity offers competitive compensation, comprehensive benefits, and the chance to build a meaningful career with one of the Northeast’s leading funeral service organizations. 

This position provides funeral directing services across multiple New York locations, supporting Brown & Powers Funeral Home and Fagan's Funeral Home in Angelica, Hornell, Bath, and Canisteo. 

Why Join Milestone?

When you join Milestone, you're becoming part of a team that is deeply connected to the communities we serve. Every day, your work helps families navigate some of life's most difficult moments with compassion, dignity, and exceptional care. We value your expertise, invest in your growth, and help you build a career with purpose.

About the Role

As a Funeral Director, you'll play a vital role in guiding families through one of life's most difficult moments with compassion, professionalism, and attention to detail. You'll meet with families to arrange meaningful funeral services, coordinate every aspect of the service experience, oversee the care and preparation of the deceased, and ensure each family's wishes are honored with dignity and respect.

This role is ideal for a licensed professional who combines strong organizational skills with genuine empathy and a commitment to serving others. You'll collaborate closely with fellow funeral professionals, local clergy, cemeteries, crematories, and community partners while contributing to the daily success of the funeral home and delivering the highest standard of care to every family we serve.

Current & active state Funeral Director licensure is required. Evening, weekend, holiday, and on-call responsibilities may be required.

What You'll Do

Funeral Service Arrangement & Coordination

• Guide families through the funeral arrangement process with empathy, clarity, and professionalism while understanding their needs, preferences, and cultural or religious traditions
• Plan and coordinate all logistical aspects of funeral, memorial, and graveside services
• Collaborate with cemeteries, crematories, clergy, celebrants, and other service providers
• Ensure transportation, preparation, and service timelines are executed seamlessly

Care of the Deceased

• Oversee the respectful preparation, presentation, and handling of the deceased
• Ensure all standards of dignity, professionalism, and regulatory compliance are maintained throughout the care process

Compliance & Documentation

• Prepare and file required legal documents, including death certificates, permits, and related records
• Maintain accurate arrangement files and administrative documentation