Alignment Technician

Job Description

Job Description

To be a team member of the Driven by Dobbs family, you must be dedicated to supporting the company’s mission, vision, and values.

OUR MISSION:

To be the leader in the automotive tire and service aftermarket industry in every market that we operate in providing premier service to our guests.

POSITION TITLE: Alignment Technician

CLASSIFICATION: Non-Exempt

POSITION OVERVIEW:

Driven by Dobbs, our family of brands brings together Dobbs Tire and Auto Centers—founded in 1976 in South St. Louis, MO as a family-owned complete auto care provider—and Conrad’s Tire Express & Total Car Care, founded in 1969 in Cleveland, OH. Together, we have grown into a rapidly expanding, multi-market automotive service organization that will operate across eight states in 2026, with continued growth on the horizon. Across all locations, customers can expect a full selection of quality tire brands and comprehensive automotive services, ranging from routine maintenance to advanced diagnostics and engine repair. Our investment in training, development, safety, and overall team wellbeing empowers our people to deliver exceptional service every day. Rooted in a culture that extends beyond the shop, we proudly support local organizations and charities in the communities where our teams live and work.

We are seeking an Alignment Technician. The Alignment Technician is responsible for inspecting, diagnosing, and correcting alignment and suspension issues to ensure proper vehicle handling and safety. This includes aligning wheels, axles, frames, and steering components using precision alignment equipment and performing related repairs as needed. The role also involves mounting and balancing tires, conducting vehicle inspections, and completing general service work. The technician utilizes specialized tools and equipment to restore proper alignment, maintain vehicle performance, and deliver quality service to every customer. The ideal candidate will be detailed driven, accountable, customer centric and a team player with a strong work ethic to contribute to the department goals and achieve results.

ROLES AND RESPONSIBILITIES:

• Partners closely with Store Manager to learn how to interview, select and train service technicians, utilizing developing technical expertise to understand how knowledge, skills and experiences align with business needs and role definitions.
• Aligns wheels, axles, frames, torsion bars, and steering mechanisms of automotive vehicles using alignment equipment and manufacturer specifications.
• Drives vehicles onto alignment racks and conducts tests to identify issues such as faulty alignments, bent axles, worn ball joints, and damaged steering components.
• Performs necessary repair and adjustment work based on diagnostic findings.
• Mounts and dismounts tires; balances wheels using a balancing machine and installs counterweights to ensure smooth operation.
• Conducts miscellaneous diagnostic and service work, including state inspections, installation of shock absorbers, lubrication services, and basic tune-ups.
• Straightens vehicle frames using hydraulic jacks, chassis aligners, and acetylene torches as needed.
• Maintains a clean and safe work environment and adheres to all company and safety standards.

SUCCESS FACTORS:

• A strong belief in safety- Being Safe 100% of the time is the expectation.
• Alignment with company mission, vision, and values.

• Strong work ethic with a commitment to results.
• Strong team player with the ability to adapt to diverse team members.
• Ability to perform in a fast paced/high volume environment.
• Excellent verbal and written communication skills.
• A high level of time management, accountability, and prioritization skills.
• Ability to be organized, problem solve and be solution oriented.
• Self-motivated, goal- oriented, and driven to accomplish department goals.
• Strong critical thinker with a high level of attention to detail.
• Highly-customer centric and master relationship builder.
• Ensures precise alignment measurements and accurate repairs for vehicle safety and performance.
• Diagnoses alignment, suspension, and steering issues efficiently and determines effective repair solutions.
• Demonstrates a strong understanding of automotive systems and uses diagnostic equipment with accuracy.
• Communicates findings clearly and professionally, helping customers understand recommended repairs.
• Maintains a professional, can-do approach even in physically demanding or fast-paced situations.

WORK ENVIRONMENT:

• Fast-paced automotive service environment.
• Frequentexposure to varying temperatures due to the nature of the work and shop conditions.
• Regular contact with automotive chemicals, including solvents, lubricants, and fluids used in vehicle maintenance and repair.
• Extended periods of standing, bending, and lifting tires or equipment.
• Requires adherence to all safety procedures and proper use of personal protective equipment (PPE).

• Involves teamwork, reliability, and effective communication to maintain a safe and efficient workplace.
• Attention to detail and a commitment to quality service are essential for success.

EXPERIENCE AND EDUCATION:

• Minimum of 1 year of experience as an Alignment Technician; or successful completion of an applicable post-secondary vocational or technical program in automotive repair or alignment.
• Proficient with automotive repair tools and equipment, including wheel alignment racks, tire changers, wheel balancers, hydraulic jacks, and basic welding and testing tools.
• Valid Drivers’ License Required.

Driven by Dobbs is an equal opportunity employer. All candidates agree to complete a selection assessment and pre-employment screenings.

Signature: _________________________Date: _________________________