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AI-Powered Global WFM Lead, Resource Orchestration

Navan, Inc.

Navan, Inc. is seeking a Senior Manager, Resource Orchestration (WFM) to lead the workforce planning and demand forecasting for a global, multi-channel contact center. You will design and own the operating rhythm, schedules, intraday decisions, and crisis response in collaboration with Operations, Analytics, Product, and Technology. The ideal candidate brings 7+ years in WFM leadership, experience with CCaaS platforms, and a strong ability to translate data into practical actions that improve #J-18808-Ljbffr Navan, Inc.

Vacancy posted 2 days ago
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