Freight Broker & Carrier Sales( in person Auburn Washington)

Job Description

Job Description

Company: IBX Freight Services LLC
Location: Auburn / Tacoma, WA
Work Location: 100% On-Site
Job Type: Full-Time
Industry: Transportation, Logistics, 3PL & Freight Brokerage

About IBX Freight Services:

IBX Freight Services LLC is a high-performance, non-asset-based 3PL and freight brokerage providing scalable transportation solutions throughout North America.

We are seeking an experienced Individual with a strong background in freight brokerage, carrier sales, carrier procurement, and rate negotiation.

This is a hands-on, non-customer-facing position responsible for developing and managing a reliable, compliant, and cost-effective carrier network. The Carrier Account Manager will play a critical role in securing capacity, negotiating competitive rates, executing routing guides, protecting brokerage margins, and maintaining reliable freight execution across our core lanes.

The ideal candidate has at least 3 years of freight brokerage or carrier sales experience and thrives in a fast-paced environment where urgency, negotiation, problem-solving, and accountability matter.

Responsibilities:

Carrier Relationship & Capacity Management

• Develop and maintain strong relationships with strategic and contract carriers.
• Build primary, secondary, and contingency carrier networks across core lanes.
• Source reliable capacity for current and anticipated freight needs.
• Develop carrier relationships that improve service reliability, capacity availability, and pricing.

Carrier Procurement & Rate Negotiation

• Negotiate contract and spot-market rates with carriers.
• Manage buy-side pricing and help protect brokerage margins.
• Analyze lane economics, carrier rates, market conditions, and capacity trends.
• Identify opportunities to improve carrier pricing and procurement strategies.

Routing Guides & Carrier Strategy

• Execute and maintain routing guides in partnership with Account Management and Operations.
• Develop carrier allocation and capacity strategies for key lanes.
• Support RFP pricing and dedicated lane strategies.
• Establish contingency capacity plans to minimize service disruptions.

Carrier Performance

• Monitor carrier performance, including on-time pickup and delivery, tender acceptance, service failures, claims, safety, and compliance.
• Develop carrier scorecards and address performance issues.
• Lead corrective action and carrier development efforts when necessary.

Capacity Planning & Market Intelligence

• Forecast capacity requirements across key accounts and lanes.
• Monitor freight-market conditions, capacity shifts, and pricing trends.
• Provide market intelligence to Sales, Account Management, and Operations.
• Help the organization anticipate capacity constraints before they affect customers.

Operational Execution

• Partner closely with Operations to ensure consistent freight execution.
• Serve as an escalation point for carrier-related service failures and capacity disruptions.
• Help resolve time-sensitive transportation and carrier issues.
• Maintain a high level of urgency in a dynamic freight environment.

Process Development

• Develop and maintain carrier procurement SOPs, playbooks, escalation procedures, and execution standards.
• Help strengthen IBX Freight’s carrier-management processes and institutional knowledge.
• Identify opportunities to improve efficiency, reliability, and profitability.

Required Qualifications:

• 3+ years of experience in carrier sales, freight brokerage operations, or cradle-to-grave freight brokerage.
• Demonstrated experience with carrier procurement and capacity sourcing.
• Strong experience negotiating spot and/or contract carrier rates.
• Understanding of brokerage margins, lane economics, and freight-market pricing.
• Experience managing multiple loads, lanes, carriers, or priorities in a high-volume transportation environment.
• Strong negotiation, communication, analytical, and problem-solving skills.
• Ability to make decisions quickly and resolve carrier or capacity problems with a high sense of urgency.
• Strong organizational skills and attention to detail.
• Ability to work 100% on-site in the Auburn/Tacoma, Washington area.
• Availability to assist with after-hours escalations involving carrier execution or capacity disruptions when necessary.

Preferred Qualifications:

• Experience managing strategic carrier accounts or contract-carrier relationships.
• Experience with routing guides, RFP pricing, and dedicated freight lanes.
• Experience using Turvo TMS or a comparable transportation management system.
• Familiarity with carrier vetting and compliance platforms such as MCP, Highway, or FreightValidate.
• Experience using freight-market pricing tools and load boards such as DAT or Truckstop (ITS).
• Previous experience mentoring or supporting carrier sales or brokerage operations team members is a plus.

Compensation:

Competitive base salary plus a performance-based bonus tied to factors such as margin performance, capacity reliability, and carrier-network development.

Why Join IBX Freight?

IBX Freight is building a disciplined, execution-driven brokerage platform focused on reliability, accountability, safety, and operational excellence.

This position provides the opportunity to directly influence the company’s carrier strategy, capacity network, buy-side economics, margin performance, and operational scalability.

We are looking for someone who takes ownership, moves quickly, solves problems, builds strong carrier relationships, and understands what it takes to execute successfully in the freight brokerage industry.

People Who Have Excelled in This Role:

People who have excelled in this position often come from roles such as:

• Carrier Sales Representative
• Senior Carrier Sales Representative
• Carrier Account Manager
• Carrier Procurement Specialist
• Freight Broker
• Senior Freight Broker
• Transportation Broker
• Logistics Account Manager
• Capacity Manager
• Carrier Relations Manager
• Carrier Development Manager
• Freight Brokerage Operations Manager
• Transportation Operations Specialist
• 3PL Operations Manager
• Dedicated Transportation Coordinator
• Load Planner with carrier procurement experience

Experience in any of these positions may provide a strong foundation for success in this role, particularly when combined with hands-on experience in carrier sourcing, rate negotiation, capacity management, freight brokerage, and carrier relationship development.

EEOC Statement:  We are proud to be an equal opportunity employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.